Companion Care (Hatfield) Ltd T/A Vets4Pets, located in Hatfield, is a veterinary clinic with a solid reputation, boasting an impressive 4.5-star rating from 145 reviews on Google Maps. This rating, supported by a substantial number of reviews, suggests a generally high level of customer satisfaction. The clinic also serves as a veterinary nurse training facility, indicating a commitment to education and high standards of care.

A closer look at the written reviews reveals a predominantly positive sentiment among clients. Many reviewers commend the compassionate and thorough care provided by the staff, particularly in emotionally challenging situations such as euthanasia. The clinic is praised for allowing pet owners ample time to say goodbye to their pets and for providing supportive follow-up services, like condolence cards. Specific staff members, such as veterinarian Orabella and Lorinda in the shop section, receive individual accolades for their professionalism, knowledge, and dedication.

However, there is a notable negative review, where a customer expressed dissatisfaction with the clinic, citing a lack of helpfulness and a perception that the business prioritizes profit over care. Despite this outlier, the majority of reviews highlight the clinic's caring approach and expertise, with clients recognizing the efforts made to avoid unnecessary procedures and the dedication to finding the best solutions for their pets' health issues.

Overall, Companion Care (Hatfield) Ltd T/A Vets4Pets appears to be a well-regarded clinic with a strong focus on customer care and education, making it a reliable choice for pet owners in the Hatfield area.