Farm Vets in Royston

Tyrrells Equine Clinic Ltd, located in Royston, is a well-regarded establishment specializing in emergency veterinary services, offering 24/7 care. The clinic has a strong reputation, as evidenced by its 4.7-star rating from 26 Google reviews. This high rating reflects consistent customer satisfaction, bolstered by the majority of positive feedback. Among the five written reviews, four are glowing, awarding the clinic five stars. Customers like Alison Speed and Eshaan Ghosh commend the clinic for its friendly and helpful service, with particular appreciation for staff like Iris. Alastair Brown highlights the clinic's prompt and expert care during emergencies, noting a 15-year history of positive experiences. Kimberley Thomas also praises Tyrrells for their professionalism and reliability, especially during a critical remote purchase, emphasizing their reasonable pricing and thorough service. However, one review by Sophie is notably negative, criticizing the clinic's reception staff and management for poor customer service and billing practices. Her experience, though isolated, suggests room for improvement in communication and customer relations. Overall, Tyrrells Equine Clinic is depicted as a trusted provider of equine veterinary care, with a long-standing positive reputation among its clientele. Despite one negative account, the clinic's consistent high ratings and commendations from other customers underscore its reliability and professional integrity.

J K Routledge MRCVS, located in Royston, Cambridgeshire, is a veterinary clinic that has garnered a mixed reception from its clientele. The clinic is headed by John Routledge, a veterinarian who is highly praised by several reviewers for his dedication and compassionate care towards animals. Notably, three reviews, each awarding five stars, commend John Routledge for his kindness, experience, and genuine interest in animal welfare, setting him apart from other veterinarians who may prioritize financial gain. Reviewers describe him as knowledgeable and express a strong preference for his services. However, the clinic's overall rating on Google Maps stands at 4.1 stars from a total of 9 reviews, indicating a divergence in customer experiences. Two reviews, each giving one star, significantly contrast with the positive feedback. These reviews criticize the clinic's customer service, particularly pointing out the rudeness of a female staff member, which raises concerns about how clients are treated. One reviewer, upset about a missing pet, felt their concerns were dismissed and described the interaction as cold and unhelpful. In summary, while John Routledge is individually praised for his veterinary skills and compassionate approach, the clinic's reputation is marred by negative feedback regarding customer service interactions. Potential clients might consider these varied experiences when choosing a veterinary service. There is no transparent pricing information available from the provided data.