Highfield Veterinary Surgery

Highfield Veterinary Surgery is a veterinary practice that also lists itself as a Veterinary Nurse Training facility. Based on its website and the most recent reviews, it appears set up for routine preventive care (vaccinations, parasite control, microchipping) alongside same-day/urgent appointments when pets become unwell, and end-of-life support (including euthanasia and help with cremation arrangements).

Concrete details owners mention include

• •Urgent appointment availability (one owner describes getting seen “very quickly” for an emergency visit).
• •Diagnostics and treatment on the day (tests and injections were done for an unwell older cat, with explanations given).
• •Practical admin support such as appointment reminders and rearranging bookings when plans change.
• •Bereavement gestures after cremation collection (a handwritten card and seeds to plant in a pet’s memory).

Out-of-hours emergencies are directed (per the practice website) to the Queen Mother Hospital for Animals (RVC).

Services

Services and care mentioned on the clinic website and in reviews include

• •Vaccinations
• •Flea prevention
• •Worming
• •Microchipping
• •Feline care (listed on the website; also reflected in reviews discussing cat treatment)
• •Insurance support (listed on the website)
• •Urgent/same-day appointments (described by reviewers as being accommodated at short notice)
• •In-clinic assessment/treatment for illness, including tests and injections (as described in a recent emergency visit review)
• •Euthanasia and end-of-life care, including support around cremation arrangements/collection (from reviews)
• •Out-of-hours emergency arrangement: redirected to the Queen Mother Hospital for Animals (RVC) (website-stated)

People

No individual clinicians are named in the information provided, but reviewers repeatedly distinguish between

• •Reception team: described as friendly/helpful, and in one emergency case “polite and caring,” helping secure an appointment quickly.
• •Vets: owners describe vets as explaining what’s happening in clear terms (e.g., “explained everything,” “felt reassured”), and being gentle handling a puppy. End-of-life care is also repeatedly mentioned as being handled sensitively.

Reviews

4.8 stars from 182 reviews. The available reviews are overwhelmingly positive and focus on communication, appointment handling, and support during difficult decisions. “”

• •Clear explanations and reassurance, particularly for newer/inexperienced owners (“explained everything,” “felt reassured”).
• •Handling urgent needs: quick access to an appointment for a sick cat, with tests and injections carried out and findings explained.
• •End-of-life and bereavement support: multiple reviews describe kindness around euthanasia and cremation; one mentions a handwritten card and seeds provided with ashes.
• •Admin that helps owners keep on track: reminders for appointments and flexibility to rearrange.
• •Cost feedback is mixed: one reviewer found it “expensive but worth the money,” while another described fees as “reasonable.”
• •One reviewer notes parking can be difficult.