Featured Clinic Overview
## Summary Creature Comforts St Albans is a small-animal veterinary clinic for dogs, cats and rabbits, set up for both routine care and more involved work on-site (in-house lab, digital x‑rays, ultrasound, endoscopy, and a full dental suite). The clinic also lists separate cat and dog wards and bespoke kennel design. In the latest reviews, owners repeatedly describe a calmer experience for anxious dogs (quiet waiting area, treats/toys used to help pets settle), and appointments that don’t feel rushed—several mention thorough examinations and being given treatment options rather than being pushed in one direction. For procedures and operations, reviewers mention getting updates (including photos) while their pet was in the clinic. One reviewer also states the practice is “owned by vets and not a big corporation” (this is not otherwise confirmed in the provided sources). ## Services Based on the clinic website summary, services include: - Consultations (including puppy/kitten care) - Vaccinations (routine and non-routine) - Neutering and surgery - Dentistry (including scale and polish) - Urgent care for sudden symptoms or injuries - Diagnostics and advanced imaging (in-house lab, digital x‑rays, ultrasound; endoscopy listed in facilities) - Ophthalmology (listed as a specialty) - Microchipping, parasite control, nutrition support, and pharmacy - Non-cosmetic grooming - Travel documents - Euthanasia ## Pricing - A reviewer mentions a “£20 month payment plan” (no further details provided in the available text). - Another reviewer mentions joining a monthly membership with “jabs/consultations included,” but does not give a price. ## People - Rebecca Cato (vet): mentioned by name as having previously helped a dog through bladder stones and being “kind” and thorough across dogs and cats. - Roni: described as welcoming and friendly at a first visit. - Charlotte (vet): described as relaxed and not rushing the consultation, listening to concerns, and being thorough; also mentioned (with David) as reassuring during an operation day, with the owner receiving updates and photos. ## Reviews Google rating: 4.9 stars from 130 reviews. Themes below are drawn from the latest written reviews available to us. - Calm, pet-friendly handling for nervous dogs: owners mention a quiet waiting area, time taken during exams, and treats/toys used to reduce stress. - Clear communication and shared decision-making: reviewers mention being given options for treatment and feeling listened to. - Procedure/operation follow-through: owners describe pets staying in for procedures and receiving updates during the day (including photos). - Facilities and environment: multiple reviews describe the clinic as very clean, bright/spacious, and comfortable. - Convenience features: one review mentions an app that lets owners message the practice during open hours instead of calling.
Showing 1-10 of 103 clinics
Oak Vets is described by reviewers as a practice people turn to for second opinions and for procedures ranging from diagnostics to routine surgery. Multiple owners mention being seen quickly (including same-day and last-minute bookings), getting clear options explained, and receiving proactive follow-up (including check-ins after dental surgery and close follow-up after starting medication for anxiety/night waking). The clinic is also listed as a Veterinary Nurse Training facility.
Oak Vets is described by reviewers as a practice people turn to for second opinions and for procedures ranging from diagnostics to routine surgery. Multiple owners mention being seen quickly (including same-day and last-minute bookings), getting clear options explained, and receiving proactive follow-up (including check-ins after dental surgery and close follow-up after starting medication for anxiety/night waking). The clinic is also listed as a Veterinary Nurse Training facility.
Medivet Radlett is part of the Medivet group and is led by partners/veterinary surgeons Alan Hirschowitz and Natasha Ho. The practice is set up for routine and diagnostic work (in‑house laboratory and X‑ray), plus pet travel paperwork (Animal Health Certificate) and dentistry, and it also sees a wide range of species beyond cats and dogs (including rabbits and birds). In the latest reviews available to us, owners repeatedly mention long-term continuity with the same team and thorough consultations (for example, a detailed exam and clear explanations for a parrot, and medication given after assessing a finch’s injured leg). There is also a clear note of disagreement on costs and communication: one owner reports “bill shock” and being charged for services they didn’t ask for, plus no vaccination/treatment reminders.
Medivet Radlett is part of the Medivet group and is led by partners/veterinary surgeons Alan Hirschowitz and Natasha Ho. The practice is set up for routine and diagnostic work (in‑house laboratory and X‑ray), plus pet travel paperwork (Animal Health Certificate) and dentistry, and it also sees a wide range of species beyond cats and dogs (including rabbits and birds). In the latest reviews available to us, owners repeatedly mention long-term continuity with the same team and thorough consultations (for example, a detailed exam and clear explanations for a parrot, and medication given after assessing a finch’s injured leg). There is also a clear note of disagreement on costs and communication: one owner reports “bill shock” and being charged for services they didn’t ask for, plus no vaccination/treatment reminders.
Medivet Hemel Hempstead Risedale Road
Hemel Hempstead
Our Score (91/100)
Medivet Hemel Hempstead Risedale Road is part of the Medivet group and offers routine and surgical care for cats, dogs, rabbits and other small mammals, with diagnostics available on-site (in-house lab and X‑rays). The practice also trains veterinary nurses. Based on recent owner reports, this clinic seems set up to handle both planned care and urgent problems: one review describes a same-day operation after staff “acted quickly,” and another mentions support with an insurance claim. Owners also describe thorough routine appointments where the vet explains what they’re doing step-by-step, helping pets stay calm. For out-of-hours issues, the practice directs clients to a Medivet 24‑hour clinic; consultations are charged, but phone assessments are not.
Medivet Hemel Hempstead Risedale Road is part of the Medivet group and offers routine and surgical care for cats, dogs, rabbits and other small mammals, with diagnostics available on-site (in-house lab and X‑rays). The practice also trains veterinary nurses. Based on recent owner reports, this clinic seems set up to handle both planned care and urgent problems: one review describes a same-day operation after staff “acted quickly,” and another mentions support with an insurance claim. Owners also describe thorough routine appointments where the vet explains what they’re doing step-by-step, helping pets stay calm. For out-of-hours issues, the practice directs clients to a Medivet 24‑hour clinic; consultations are charged, but phone assessments are not.
Our Score (90/100)
Berry House Veterinary Practice is a veterinary clinic that (from available data) provides emergency veterinary services and operates as a veterinary nurse training facility. Owners most often describe clear, unpressured decision-making and support through both routine and difficult visits—examples include discussing treatment options and costs without pressure, giving two antibiotic injections for a cat’s abscess after puncture wounds became infected, and taking time to talk through euthanasia decisions with keepsakes provided (fur clipping and multiple paw prints). Its ownership model (independent vs corporate group) isn’t stated in the information provided.
Berry House Veterinary Practice is a veterinary clinic that (from available data) provides emergency veterinary services and operates as a veterinary nurse training facility. Owners most often describe clear, unpressured decision-making and support through both routine and difficult visits—examples include discussing treatment options and costs without pressure, giving two antibiotic injections for a cat’s abscess after puncture wounds became infected, and taking time to talk through euthanasia decisions with keepsakes provided (fur clipping and multiple paw prints). Its ownership model (independent vs corporate group) isn’t stated in the information provided.
The Vet Station
Hemel Hempstead
Our Score (90/100)
The Vet Station describes itself as an independently owned veterinary practice, with services that include advanced surgery and medicine, routine clinics, and preventative care. Based on the latest reviews, owners most often mention quick access to appointments, vets who talk through multiple treatment options before agreeing a plan, and straightforward handling of common problems like parasite treatments and dental work (one cat had nine teeth removed). Reviews also include specific mentions of staff not adding “extras” to the bill and doing follow-up conversation/check-ins after a previous procedure.
The Vet Station describes itself as an independently owned veterinary practice, with services that include advanced surgery and medicine, routine clinics, and preventative care. Based on the latest reviews, owners most often mention quick access to appointments, vets who talk through multiple treatment options before agreeing a plan, and straightforward handling of common problems like parasite treatments and dental work (one cat had nine teeth removed). Reviews also include specific mentions of staff not adding “extras” to the bill and doing follow-up conversation/check-ins after a previous procedure.
Medivet Croxley Green
Rickmansworth
Our Score (90/100)
Medivet Croxley Green is part of the Medivet group. The practice offers routine care plus on-site diagnostics (X‑rays and an in-house laboratory), and it sees a wide range of species (including cats, dogs, rabbits, birds, reptiles, and other small mammals). In recent reviews, owners most often mention clear explanations in consultations, gentle handling (including making a “huge fuss” of nervous pets), and procedures such as cat neutering and parasite treatment with a health check. Out-of-hours care is provided via Medivet 24 Hour Watford, with an out-of-hours consult fee of £130 (no charge for assessment by phone).
Medivet Croxley Green is part of the Medivet group. The practice offers routine care plus on-site diagnostics (X‑rays and an in-house laboratory), and it sees a wide range of species (including cats, dogs, rabbits, birds, reptiles, and other small mammals). In recent reviews, owners most often mention clear explanations in consultations, gentle handling (including making a “huge fuss” of nervous pets), and procedures such as cat neutering and parasite treatment with a health check. Out-of-hours care is provided via Medivet 24 Hour Watford, with an out-of-hours consult fee of £130 (no charge for assessment by phone).
Village Vet St. Albans
St Albans
Our Score (90/100)
Village Vet St. Albans appears to operate as part of the Village Vet group. Reviews describe a practice set up to handle both routine appointments and urgent/out-of-hours situations, including overnight stays and nighttime emergency calls. Owners repeatedly mention being able to book online, being fitted in at short notice (including weekends), and receiving updates when a pet stays in. End-of-life care is a prominent theme in the latest reviews, including being taken to a quieter area, a compassionate euthanasia appointment, and a condolence card plus flower seeds afterwards. One recent review strongly disagrees with the clinic’s fees and record-keeping around a post-surgery discharge, contrasting with many others who describe clear explanations of treatment and payment.
Village Vet St. Albans appears to operate as part of the Village Vet group. Reviews describe a practice set up to handle both routine appointments and urgent/out-of-hours situations, including overnight stays and nighttime emergency calls. Owners repeatedly mention being able to book online, being fitted in at short notice (including weekends), and receiving updates when a pet stays in. End-of-life care is a prominent theme in the latest reviews, including being taken to a quieter area, a compassionate euthanasia appointment, and a condolence card plus flower seeds afterwards. One recent review strongly disagrees with the clinic’s fees and record-keeping around a post-surgery discharge, contrasting with many others who describe clear explanations of treatment and payment.
Our Score (90/100)
Medivet Stanstead Abbotts is part of the Medivet group (a network of 400+ practices). The practice is set up for routine care and surgery, with the option of referral into Medivet’s 24-hour centres for overnight emergencies (Medivet states a nationwide overnight emergency consultation fee of £130 for consultations between 7pm and 9am). Recent reviews strongly focus on first-time puppy visits and routine check-ups, highlighting vets taking time to answer repeated questions, keeping nervous puppies calm, and planning next steps like dental work after a health check.
Medivet Stanstead Abbotts is part of the Medivet group (a network of 400+ practices). The practice is set up for routine care and surgery, with the option of referral into Medivet’s 24-hour centres for overnight emergencies (Medivet states a nationwide overnight emergency consultation fee of £130 for consultations between 7pm and 9am). Recent reviews strongly focus on first-time puppy visits and routine check-ups, highlighting vets taking time to answer repeated questions, keeping nervous puppies calm, and planning next steps like dental work after a health check.
Medivet Melbourn
Royston
Our Score (89/100)
Medivet Melbourn is part of the Medivet veterinary group (a network of practices and 24-hour centres). It appears set up for routine consultations and ongoing care, with owners repeatedly mentioning extra time spent with anxious pets and clear communication about test results. Medivet also advertises access to 24/7 emergency care with a standard overnight consultation fee, though one recent reviewer said they “wish they offered 24/7 emergency care,” suggesting expectations may differ between on-site cover and referral to a 24-hour centre. Concrete specifics owners mention include: - Vets taking time to examine pets rather than rushing appointments. - Handling nervous cats and nervous dogs in a way that owners felt reduced stress. - A named vet (Bekki) phoning to explain test results and answer questions. - Owners feeling they weren’t pushed into unnecessary treatments/procedures.
Medivet Melbourn is part of the Medivet veterinary group (a network of practices and 24-hour centres). It appears set up for routine consultations and ongoing care, with owners repeatedly mentioning extra time spent with anxious pets and clear communication about test results. Medivet also advertises access to 24/7 emergency care with a standard overnight consultation fee, though one recent reviewer said they “wish they offered 24/7 emergency care,” suggesting expectations may differ between on-site cover and referral to a 24-hour centre. Concrete specifics owners mention include: - Vets taking time to examine pets rather than rushing appointments. - Handling nervous cats and nervous dogs in a way that owners felt reduced stress. - A named vet (Bekki) phoning to explain test results and answer questions. - Owners feeling they weren’t pushed into unnecessary treatments/procedures.