Companion Care (Hemel Hempstead) Ltd – Vets in Hemel Hempstead
Clinic Overview
Companion Care in Hemel Hempstead is part of the Vets4Pets network. The clinic has a modern on-site set-up for routine care, diagnostics and procedures, including an in-house lab, imaging, an operating theatre and a hospital ward. Recent feedback remains very positive, with owners often highlighting quick appointment access, clear explanations and a kind, supportive approach, including during difficult end-of-life care.
Services
- •Routine, urgent and ongoing care: The clinic provides day-to-day veterinary care as well as support for pets with longer-term health needs. Owners describe being fitted in promptly for both regular appointments and urgent problems, including a same-day visit for a dog with a grass seed in the ear that was removed straight away.
- •Surgery and dentistry: The clinic lists an operating theatre with gaseous anaesthetic facilities for surgical procedures, alongside dentistry.
- •Diagnostics and monitoring on site: Website-listed facilities include blood pressure monitoring, biochemistry, haematology and other in-house laboratory testing.
- •Imaging: The practice lists digital X-ray and ultrasound.
- •In-patient and isolation care: A hospital ward is available for pets staying at the clinic, and there is also an isolation unit for contagious cases.
- •End-of-life support and emergencies: Reviews continue to praise the team’s compassionate approach to put-to-sleep appointments. Out-of-hours emergency cover is arranged through Vets Now.
- •Nurse training and wider pet types: The clinic is listed as a Veterinary Nurse Training facility. Recent reviews also mention caring ongoing support for pet rats, with owners praising the team for handling an exotic-classed animal with care and clear discussion of treatment options.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews are generally comfortable on cost, with owners mentioning transparent discussions about prices and options and saying they did not feel “ripped off”.
People
Named team members include
- •Sonja Munz (Veterinary Surgeon) — repeatedly praised for thorough investigations, clear explanations, reassurance and compassionate care over many years.
- •Rachel Rickard (Veterinary Surgeon) — warmly mentioned in recent reviews as informative, knowledgeable and helpful.
- •Claire Nuttall (Registered Veterinary Nurse) — the website notes interests in preventative healthcare and avian nursing; also thanked in reviews for empathy and gentle care.
- •Amy Rouzel (Registered Veterinary Nurse)
- •Kaci Keady (Student Veterinary Nurse)
- •Kerri Williams (Veterinary Care Assistant)
- •Emily Coates (Veterinary Care Assistant)
- •Sarah Lowe (Receptionist) — thanked for empathy and gentle care.
- •Kim Miles (Receptionist) — also praised for kindness and support.
- •Emma — thanked in a recent review for making every effort to help a cat.
- •John — mentioned positively in recent reviews for caring treatment.
- •Antonio — mentioned in reviews for kindness and compassion during a euthanasia appointment.
Reviews
Google rating: 4.8/5 from 335 reviews.
- •Recent feedback is very positive, with owners often describing the team as friendly, helpful, informative and compassionate.
- •Sonja stands out repeatedly in reviews for reassurance, thoroughness and sensitive support, while Rachel is praised for being knowledgeable and clear; Emma, Claire, Kim and Sarah also receive named thanks.
- •Appointment access and responsiveness are a recurring strength, with owners saying they are fitted in when needed for both regular care and emergencies.
- •Reviews also highlight compassionate end-of-life care, and one long-term rat owner praises the clinic for thoughtful handling of an exotic-classed pet and for discussing prices and treatment options transparently.

