
#3 Vet in Hemel Hempstead, Hertfordshire
Companion Care (Hemel Hempstead) Ltd is a well-regarded veterinary clinic located in Hemel Hempstead, Hertfordshire, England. The clinic boasts an impressive Google Maps rating of 4.8 stars based on 330 reviews, indicating a high level of customer satisfaction and trust. This high rating is supported by numerous positive written reviews highlighting the clinic's commitment to pet care and customer service.
Many reviewers, like E Ash and Sophie S., praise the clinic for its friendly, helpful staff and comprehensive care. E Ash notes over ten years of positive experiences, emphasizing the ease of obtaining appointments and the transparency of pricing. Sophie S. appreciates the supportive and informative service provided by the veterinary team, with a special mention of Sonja for her reassuring approach.
Another review by Miles Price describes a prompt and effective response to an urgent issue with their pet, reflecting the clinic’s efficiency and dedication. Jo Davies also shares a long-term positive relationship with Companion Care, underscoring the compassionate care provided during difficult times, such as the euthanasia of her pet.
However, not all feedback is positive. Warren Baxter's review from four years ago presents a stark contrast, alleging inadequate service and misdiagnosis, which led to significant financial and emotional distress. This critical review suggests a need for potential clients to consider both positive and negative experiences when choosing a vet.
Overall, Companion Care (Hemel Hempstead) Ltd seems to be a reputable clinic with a strong emphasis on customer care and transparency, though, as with any service, individual experiences may vary.
Note: Showing the 5 most recent Google reviews out of 330 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Always had a very good experience here and have used for over ten years, never any problem in getting an appointment when needed and all staff so friendly and helpful. Vets go out of their way to ensure everything is explained and I don’t feel ripped off for prices
2 months ago
The service I received for Ember from start to finish was amazing with the veterinary team, all were very helpful and informative and supportive they really put the effort in. A big thank you to sonja who was very informative and made me feel so reassured ❤️
2 months ago
They are an amazing team. Our cockerpoo dog got a long grass hair down his ear canal. Called vets and got an appointment within the hour and the vet took out the seed immediately. Dog delighted and whole experience was fantastic. Amazing as always.
a year ago
Really lovely vets here. We had been taking our dog here since we got him 7 years ago and being a Frenchie had no end of problems. They have always been superb and accommodating and not just there to take your money. The animals best interest really are at heart. The vet we usually saw left recently but saw a guy called Antonio who helped us immensely with kindness and compassion in the awful circumstances of having to have our beloved boy put to sleep. The reception staff are very busy but always helpful and polite and happy to help. I highly recommend Companion Care. Thank you all x
4 years ago
Please, if you care for your pet - use a different vet. I’d taken my cat to this vet numerous times to complain about breathing difficulties through his nose. They charged me upwards of £500 in total for services I now believe they never carried out. They told me countless times my cat had nothing in his nose, and wanted me to pay £1000+ for a CAT Scan to double check. I asked plenty of times for a copy of the test results they’ve done, and they were unable to provide this. I submitted a GDPR FoI, which they are yet to respond to (they have 2 days left, legally). I took Archibald abroad, to have a different vet check him out. One endoscopy was done, and the vet in Poland was shocked at the size of the cancerous growth in his nose. They informed us that there was no way it could’ve been missed by any vet. Here’s Archie now, so thank you Companion Care. I will be reporting CC through the Independent Vet Mediation Service and suing for damages including but no limited to Travel, Operative Costs and the stress caused.
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