Medivet Hemel Hempstead Marlows

Services

• •Routine and preventive care: 15-minute consultations, vaccinations, parasite care and microchipping.
• •Surgery and procedures: neutering and dentistry. Reviews include a cat neutering case that healed well, as well as praise for nursing support while a pet recovered at home after treatment.
• •Diagnostics and monitoring: in-house laboratory testing, X-rays, ultrasound and ECG. Reviews also mention ongoing management for recurring feline skin problems and long-term diabetic care.
• •Nurse-led and practical support: nurse clinics, home visits and Animal Health Certificates. The clinic is also noted as a Veterinary Nurse Training facility.
• •Species seen: cats, dogs, rabbits and small mammals.
• •Out-of-hours arrangements: emergency care is provided by Medivet 24 Hour Watford.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. The website has listed a £130 out-of-hours consultation fee through Medivet 24 Hour Watford, and one reviewer mentions a later price decrease being communicated by email. Review comments on cost are mixed: several describe pricing as clear, transparent and cost-aware, while one unhappy reviewer reported roughly £1,000 in urgent and overnight charges and felt the communication and outcome were poor.

People

• •Romeo Tonchev (Veterinary Surgeon): repeatedly praised for thorough, compassionate care, especially with cats, including recurring skin issues and long-term diabetic support through to end-of-life care.
• •Shireen Brewster (Veterinary Surgeon): named on the website and praised by a reviewer for expert, professional care.
• •Lucy: mentioned alongside Shireen for professional support.
• •Wider team: reviews regularly praise the vets, nurses and reception staff for being friendly, helpful, professional and clear in their explanations.

Reviews

Google rating: 4.8/5 from 224 reviews.

• •Recent feedback is largely very positive about a friendly, cheerful and professional team, with several reviewers also saying the clinic is a pleasant place to bring pets.
• •Owners mention practical positives such as easy booking by phone or online, clear explanations, and good nursing support during recovery.
• •Long-term trust is a noticeable theme, especially among cat owners, with reviews describing years of continued care and strong appreciation for Romeo’s support with ongoing health problems.
• •One clear negative outlier describes an urgent dog case involving spinal or lameness concerns, with complaints about high costs, poor communication and lack of a clear diagnosis after overnight care.