Medivet Hemel Hempstead Marlows

- Recent feedback is overwhelmingly positive about a friendly, cheerful and professional team, with several reviewers also describing the practice as a pleasant place to bring pets. - Long-term loyalty is a clear theme: reviewers mention staying with the practice for many years, including one owner of 12 years and another who said they would not take their cats anywhere else. - Clinical care is praised in concrete examples including cat neutering, ongoing management of skin problems, long-term diabetic care, and attentive nursing support during recovery.

Medivet Hemel Hempstead Marlows is a Medivet clinic in Hemel Hempstead treating cats, dogs, rabbits and small mammals. Website information lists routine and preventive care, neutering, dentistry, in-house diagnostics, nurse clinics, home visits and Animal Health Certificates, with out-of-hours care provided by Medivet 24 Hour Watford. Recent feedback points to strong continuity of care for long-standing clients, especially for ongoing feline health issues, alongside generally warm comments about the team’s communication and support.

Services

•Routine and preventive care: 15-minute consultations, vaccinations, parasite care and microchipping.
•Surgery and procedures: neutering and dentistry. Reviews mention a cat neutering case that healed well, and recent feedback also praises nursing support during recovery after treatment.
•Diagnostics and monitoring: in-house laboratory testing, X-rays, ultrasound and ECG.
•Nurse-led and practical support: nurse clinics, home visits and Animal Health Certificates. The clinic is also noted as a Veterinary Nurse Training facility.
•Species seen: cats, dogs, rabbits and small mammals.
•Out-of-hours arrangements: emergency care is provided by Medivet 24 Hour Watford. Reviews also point to ongoing support for longer-term conditions, including repeated care for feline skin problems and long-term management of feline diabetes.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The website has listed a £130 out-of-hours consultation fee through Medivet 24 Hour Watford, although one recent reviewer says they were later told this price had been reduced. Written feedback is mixed on cost: one long-term client praises clear, transparent and cost-aware discussions, while one unhappy reviewer reported about £1,000 in charges during an urgent spine/lameness case and felt the outcome did not justify the cost.

People

•Romeo Tonchev (Veterinary Surgeon): praised in reviews for thorough care, particularly with cats, including support for recurring skin issues and long-term care for a diabetic cat through to end-of-life support.
•Shireen Brewster (Veterinary Surgeon): named on the website and praised by a reviewer for expertise and professionalism in caring for a cat.
•Lucy: mentioned alongside Shireen as providing expert, professional care.
•Wider team: reviews repeatedly praise the vets, nurses and reception staff for being friendly, professional and helpful; reception staff are also mentioned as assisting with pet insurance claims.

Reviews

Google rating: 4.9/5 from 197 reviews.

•Recent feedback is overwhelmingly positive about a friendly, cheerful and professional team, with several reviewers also describing the practice as a pleasant place to bring pets.
•Long-term loyalty is a clear theme: reviewers mention staying with the practice for many years, including one owner of 12 years and another who said they would not take their cats anywhere else.
•Clinical care is praised in concrete examples including cat neutering, ongoing management of skin problems, long-term diabetic care, and attentive nursing support during recovery.
•One clear negative outlier describes a dog seen for spinal or lameness concerns, with the owner alleging high charges, poor communication, no clear diagnosis and little improvement after overnight care and referral.

Reviews for Medivet Hemel Hempstead Marlows

Note: Showing the 10 most recent Google reviews out of 197 we track in total. Recent reviews may not be representative of overall sentiment.

Rebecca Brotherton

1 month ago

Great practice. The staff are helpful and cheerful and it’s a nice space to take your pets!

cristina nani

Very good so far!

Melanie Wooding Jones

Thank you Team Medivet Marlowes for looking after Max. From experienced Vet and excellent nursing care, he was in the best of hands. Currently recuperating at home, although not enjoying the 'cone of shame' much! Thank you all!!! :)

Christine Neill

Can recommend without hesitation. Excellent veterinary practice. Changed to Medivet around 3-4 years ago. The vets & staff are very friendly, efficient & professional. I am so pleased I changed to Medivet.

Cazza M

2 months ago

I have been a client of medivet Marlowes for a long time and feel no need to take my two cats anywhere else. All of the vets and nurses are excellent, professional, kind and friendly and explain things thoroughly. It is very easy to book an appointment by phone or online. The prices are available and although I have not had to use the out of hours service for a long time I was informed by email about the price decrease.

m gu

4 months ago

AVOID THIS VET AT ALL TIMES. Our dog woke me up with problems with his spine and was limping very badly. We took him to the vet and he was just felt around. We then had to pay £700 upfront for absolute nothing! He was kept overnight and sent to Watford. Overnight they didn't help him a single bit. We got charge an extra 300 pound bill to pay. After we payed, our dog came out the absolute same with no support and no changes. He was still limping. They didn't even diagnose him with anything! After £1000 pounds of literally nothing, our dog didn't have any improvements. If anything he came out worse with diarrhea which they gave him overnight. Seriously these people are just straight up scammers and want just your money. How am I paying £1000 to have my dog return in a worse state than he was. These people are nothing but frauds. We weren't told anything about what's wrong with him and no diagnosis like I said. These people are purely just taking money from people. They apparently ran blood tests but we didn't receive anything. We basically payed them for our dog to sleep over. If you want to get scammed and lost a massive amount of money for absolutely nothing, go ahead with them.

marie taylor

5 months ago

Lovely friendly practice, I highly recommend them to care for your pet.

irina turburica

Garry Wright

6 months ago

Very friendly and professional

Fionnuala Boylan

I’m sadly leaving Medivet Marlowes after many wonderful years with them, purely because we’ve moved out of the area. I honestly cannot recommend this veterinary practice highly enough. They’ve always gone above and beyond for our two cats. Our first cat was neutered here around four years ago and healed perfectly. Since then, he’s had various skin conditions and other issues, and the vet team, Romeo in particular, have always been exceptionally thorough, ensuring he’s comfortable and healthy every time they've seen him. What I really appreciate about this practice is that they’re both cost-effective and cost-aware. They’re transparent about pricing, talk everything through openly, and always help you make the right decision with your pet’s wellbeing (and your finances) in mind. Some vets can make costing feel so ambiguous, but not these guys, which is wonderful. The reception team are also fantastic: always friendly, helpful, and clearly passionate about animals. You can see how much they care the moment you walk into the waiting room. My mum is also with this vet, and Romeo cared for our childhood cat, Tilly, who had type 2 diabetes for over ten years. He (yes, He) lived to the age of 17, and when the time came to say goodbye, Romeo’s compassion and care, after knowing and supporting him for so long, meant the world to us. I truly can’t recommend this team enough, and I’m so sad to be leaving. Whoever we go to next has very big boots to fill!