Two cockatoos on branch

Medivet Hemel Hempstead Marlows

#4 Vet in Hemel Hempstead, Hertfordshire

4.9
Corporate

Medivet Hemel Hempstead Marlows – Vets in Hemel Hempstead

Updated January 2026
Corporate
Top 10 Ranking
#4 in Hemel Hempstead
Top 10 Ranking
#21 in Hertfordshire
Verified Prices (GBP)£Verified Prices

Clinic Overview

In recent reviews, multiple long‑term clients describe continuity of care over many years (including ongoing management of chronic conditions like feline diabetes, and repeated visits for skin problems). Several owners also highlight discussions around costs and decision‑making, with one reviewer specifically praising transparent pricing and not making costs feel “ambiguous”. However, one recent 1‑star review reports a very different experience during a spine/lameness visit, describing high charges without a clear diagnosis or improvement—so experiences appear to vary, particularly around urgent care and outcomes.

In recent reviews, multiple long‑term clients describe continuity of care over many years (including ongoing management of chronic conditions like feline diabetes, and repeated visits for skin problems). Several owners also highlight discussions around costs and decision‑making, with one reviewer specifically praising transparent pricing and not making costs feel “ambiguous”. However, one recent 1‑star review reports a very different experience during a spine/lameness visit, describing high charges without a clear diagnosis or improvement—so experiences appear to vary, particularly around urgent care and outcomes.

Services

From the clinic website summary

  • Consultations: 15‑minute consultations
  • Preventive care: vaccinations; parasite care; microchipping
  • Surgery/procedures: pet neutering; dentistry
  • Diagnostics: in‑house laboratory; X‑rays; ultrasound; ECG
  • Nurse-led support: nurse clinics
  • Travel documentation: Animal Health Certificate
  • Home visits

Out-of-hours (as stated on the website)

  • Out of hours care is provided by Medivet 24 Hour Watford
  • £130 out-of-hours consult fee
  • No charge for phone assessment

Species listed on the website

  • Cats, dogs, rabbits, small mammals

Other capability noted in structured clinic data

  • Veterinary Nurse Training facility

Pricing

  • Out-of-hours consult fee (via the out-of-hours provider named on the website): £130
  • One reviewer reports being asked to pay £700 upfront and later an additional £300 during a case involving lameness/spine concerns (the review disputes the value/outcome of what was provided).

People

Named on the website

  • Romeo Tonchev (Veterinary Surgeon) – Mentioned by owners as being “exceptionally thorough” with cats, including managing recurring skin issues and long-term support through end-of-life care for a diabetic cat.
  • Shireen Brewster (Veterinary Surgeon) – Named as a lead vet on the website; also mentioned in a recent review as providing “huge expertise and professionalism” in caring for a cat.

Named in reviews

  • Lucy – Mentioned alongside Shireen as providing expert, professional care for a cat.

Team/support (from reviews)

  • Reception team are described as helping owners with pet insurance claims and being consistently helpful in day-to-day interactions.

Reviews

4.9 stars from 192 reviews. “”

  • Long-term relationships are common in the reviews (owners mentioning 12 years with the practice, or “many wonderful years” of care).
  • Continuity and follow-through for ongoing issues: examples include management of skin conditions in a cat over multiple visits, and long-term care for a cat with type 2 diabetes.
  • Cost communication is a recurring point, with one owner praising transparent pricing and being helped to make decisions with both pet wellbeing and finances in mind.
  • A clear negative outlier report describes an urgent visit for a dog with suspected spinal/lameness issues, with the owner alleging high costs, no clear diagnosis, and no improvement after an overnight stay and onward referral—creating a conflict with the otherwise strongly positive feedback.

Special Services

Vet Nurse Training

Location

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