Medivet Hemel Hempstead Risedale Road

Medivet Hemel Hempstead Risedale Road is part of the Medivet group and offers routine and surgical care for cats, dogs, rabbits and other small mammals, with diagnostics available on-site (in-house lab and X‑rays). The practice also trains veterinary nurses.

Based on recent owner reports, this clinic seems set up to handle both planned care and urgent problems: one review describes a same-day operation after staff “acted quickly,” and another mentions support with an insurance claim. Owners also describe thorough routine appointments where the vet explains what they’re doing step-by-step, helping pets stay calm. For out-of-hours issues, the practice directs clients to a Medivet 24‑hour clinic; consultations are charged, but phone assessments are not.

Services

From the clinic website and recent reviews, services mentioned include

• •15-minute consultations
• •Dentistry
• •ECG
• •X-rays
• •In-house laboratory testing
• •Nurse clinics
• •Home visits
• •Animal Health Certificate (pet travel)
• •Minor surgery (described in reviews), and an operation arranged the same day in an urgent situation (review)
• •Emergency/out-of-hours arrangements via a Medivet 24‑hour clinic (charged consultations; no charge for phone assessments)

Pricing

• •Out-of-hours: there is a charge for consultations, but no charge for phone assessments (as stated on the website).

People

• •Nicola (vet partner, per review): described as knowledgeable; owners say she explains care clearly and is someone they “need from a vet practice.”
• •Kyumi / Kumi (vet partner, per reviews): repeatedly mentioned alongside Nicola as knowledgeable and deeply focused on animal care; one owner credited “Kumi mostly” during an emergency.
• •Suki (team member, per review): mentioned as part of the team helping during an emergency.
• •Nursing team (multiple reviews): noted for being supportive and helpful during episodes of illness and around minor surgery.

Reviews

4.9 stars from 220 reviews. - Fast action for urgent cases: one owner reports their dog was taken in for an operation the same day; another describes emergency care being handled efficiently via the linked 24‑hour clinic.

• •Clear explanations during appointments: a routine check-up is described as “very thorough,” with the vet explaining each step while the cat stayed calm.
• •Support beyond the exam room: help with an insurance claim is specifically mentioned.
• •Consistency of named clinicians: multiple reviews single out Nicola and Kyumi/Kumi as the vets owners trust for knowledgeable decision-making and ongoing care.