Clinic Not Accepting Clients from VetsCompared
Medivet Hemel Hempstead Risedale Road – Vets in Hemel Hempstead
Clinic Overview
Medivet Hemel Hempstead Risedale Road is part of the Medivet group and provides routine and surgical care for cats, dogs, rabbits and other small mammals, with on-site diagnostics including an in-house lab and X-rays. The practice also trains veterinary nurses. Owner feedback consistently highlights a friendly, professional team that handles both routine appointments and urgent problems well, with clear explanations during consultations and helpful support around insurance claims.
Services
- •Routine care for cats, dogs, rabbits and other small mammals, including 15-minute consultations.
- •Diagnostics including X-rays, ECG and in-house laboratory testing.
- •Dentistry, nurse clinics and home visits.
- •Surgical care, including minor procedures; reviews also mention quick handling of urgent cases, including a same-day operation.
- •Animal Health Certificates for pet travel.
- •Out-of-hours care through a Medivet 24-hour clinic, with charged consultations but no charge for phone assessments.
- •Recent reviews also describe support with nervous pets, assessment of concerns such as lumps, and efficient coordination with the linked 24-hour hospital when emergencies arise.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. The only specific charge detail noted here is for out-of-hours care: consultations are charged, while phone assessments are not. Recent reviews are strongly positive about care and service, with little direct comment on cost.
People
- •Amber: praised in a recent review as personable, attentive and clear in explaining treatment; described there as a newly qualified vet.
- •Nicola: repeatedly mentioned positively for knowledgeable, caring treatment and clear communication.
- •Kyumi / Kumi: frequently praised alongside Nicola for experienced, compassionate care, including emergency and ongoing treatment.
- •Suki: named positively in earlier review feedback for emergency care.
- •Nursing team: described as helpful, supportive and caring around illness, surgery and urgent treatment.
Reviews
4.9 stars from 264 Google reviews. Recent feedback is very positive overall.
- •Owners repeatedly describe the team as kind, attentive, patient and professional, with several saying the practice is easy to trust.
- •Communication stands out strongly: reviews mention vets listening carefully, explaining findings clearly, and being especially reassuring with a nervous dog and a cat seen for a lump.
- •Several comments highlight prompt action when needed, including one same-day operation and smooth coordination with the linked Watford 24-hour clinic during an emergency.
- •Named staff receive warm praise, particularly Amber, Nicola and Kyumi, and one owner specifically appreciated help with an insurance claim.
