Two cockatoos on branch

Hope Vets

#3 Vet in Hemel Hempstead, Hertfordshire

4.9
Independent Clinic

Hope Vets – Vets in Hemel Hempstead

Updated January 2026

Clinic Overview

Hope Vets is an independent, family-owned and run veterinary practice. Based on what owners describe, it appears set up for routine pet care plus supportive handling for nervous dogs, and it also offers structured support for new puppy owners (free puppy socialisation classes are mentioned in reviews). The practice uses Vets Now for urgent care situations (as stated on its website).

Hope Vets is an independent, family-owned and run veterinary practice. Based on what owners describe, it appears set up for routine pet care plus supportive handling for nervous dogs, and it also offers structured support for new puppy owners (free puppy socialisation classes are mentioned in reviews). The practice uses Vets Now for urgent care situations (as stated on its website).

Concrete specifics owners mention include

  • Free puppy socialisation classes run in an informal format (three sessions of roughly 30–60 minutes), with toys and treats provided (review).
  • Some clients say the team avoids pushing unnecessary tests or treatments and is straightforward about what is (and isn’t) needed (reviews).
  • End-of-life care is specifically praised in one review, with “Chantelle” described as patient and compassionate during euthanasia (review).
  • There are also serious negative accounts: one reviewer calls the practice “dangerous” for sick animals, and another alleges negligent handling by a nurse named “Lizzie” after their dog yelped in pain (reviews).

Services

  • Veterinary nurse training facility (structured clinic data).
  • Emergency/urgent care arrangements: the clinic uses Vets Now for urgent care situations (website).
  • Puppy support: free puppy socialisation classes are described by one owner as three informal sessions with gentle encouragement, toys and treats (review).
  • Euthanasia/end-of-life care is referenced in a client account (review).

People

  • Chantelle: Mentioned in relation to euthanasia; one owner says she was patient, caring and compassionate and helped make a difficult situation easier (review).
  • Lizzie (nurse): Mentioned in conflicting ways. One reviewer alleges negligent behaviour and says she did not check on their dog after it yelped in pain (review). A different reviewer says “Lizzy” ran puppy socialisation classes and found them useful (review).

Reviews

4.9 stars from 192 reviews. The latest written reviews include many positive experiences, alongside a small number of very serious criticisms. “”

  • Staff are often described as knowledgeable, patient and helpful; one owner highlights support for an anxious dog (reviews).
  • Multiple owners say they weren’t pushed into unnecessary tests or treatments, contrasting this with prior experiences elsewhere (reviews).
  • Puppy socialisation classes are described in detail (three informal sessions, toys/treats, calm atmosphere) and are credited with helping a young puppy meet other dogs in a controlled setting (review).
  • A minority of reviews raise major welfare concerns, including one broad accusation of “appalling treatment” and another specific allegation involving a nurse not checking on a dog after a pain reaction (reviews).

Special Services

Emergency Services
Vet Nurse Training

Location

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