Hemel Hempstead Vets4Pets Ltd

Hemel Hempstead Vets4Pets Ltd is part of the Vets4Pets group. The clinic offers a well-equipped practice setting with in-house diagnostics, x-ray and ultrasound, a hospital ward and an isolation unit, and its reviews cover both routine appointments and more involved treatment. Recent feedback is especially strong on clear communication, kind handling, and being able to get pets seen quickly.

Services

• •Routine and preventive care: vaccinations and jabs are specifically mentioned in reviews, including support for a nervous dog during a routine visit.
• •Surgery and procedures: reviews mention major surgery for an older cat, lump removal and biopsy, alongside broader surgical care at the practice.
• •Dentistry: dental work is available, with one owner specifically praising teeth cleaning and communication during treatment.
• •Diagnostics and monitoring: the clinic lists an in-house laboratory, including biochemistry and haematology, as well as blood pressure monitoring.
• •Imaging and inpatient facilities: x-ray and ultrasound are available on site, supported by a hospital ward for inpatient care and an isolation unit.
• •Medication and follow-up support: the practice has an on-site pharmacy, and reviews describe owners being kept updated clearly during treatment and recovery.
• •Emergency arrangements: when the clinic is closed, emergency cover is provided through Vets Now Hemel Hempstead.
• •Training: the practice is also listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews give a mixed picture on cost: one owner said a health certificate was charged at over £300 and felt it was far higher than elsewhere, while others describe clear discussions about treatment costs, cost-effective options, and a monthly payment option that helps spread the cost.

People

• •Javier Bernal (vet): mentioned by name in multiple reviews, particularly for more complex cases. Owners praise his honest, realistic updates, empathetic manner, and clear explanations around treatment and cost options.
• •Reception and nursing team: reviews repeatedly mention friendly receptionists, pleasant staff, and compassionate nurses, including support for anxious pets during routine visits.

Reviews

Google rating: 4.6/5 from 412 reviews.

• •Owners frequently praise the team’s kindness, professionalism, and communication, especially during treatment and recovery.
• •Reviews cover both routine care and more complex work, including vaccinations, dental treatment, lump removal/biopsy, and major surgery.
• •Several recent comments mention pets being seen quickly and staff being friendly and calm with nervous animals.
• •Feedback on pricing is mixed: some owners felt supported with clear cost discussions, while one recent reviewer strongly criticised the price of a health certificate.