Hemel Hempstead Vets4Pets Ltd

Hemel Hempstead Vets4Pets Ltd is part of the Vets4Pets group, and the practice describes itself as locally-owned. The website points to a modern, well‑equipped clinic with in‑house diagnostics (including an in‑house lab, biochemistry and haematology) and imaging (x‑ray and ultrasound), plus a hospital ward and isolation unit. Recent reviews mention both routine care (vaccinations/jabs) and more complex cases, including “major surgery” for an older cat, lump removal/biopsy, and dental work such as teeth cleaning.

Hemel Hempstead Vets4Pets Ltd is part of the Vets4Pets group, and the practice describes itself as locally-owned. The website points to a modern, well‑equipped clinic with in‑house diagnostics (including an in‑house lab, biochemistry and haematology) and imaging (x‑ray and ultrasound), plus a hospital ward and isolation unit. Recent reviews mention both routine care (vaccinations/jabs) and more complex cases, including “major surgery” for an older cat, lump removal/biopsy, and dental work such as teeth cleaning. Owners repeatedly mention clear, honest updates during treatment and being able to get their pets seen quickly; there’s also a specific complaint about the price of a health certificate (reported as over £300).

Services

Based on the clinic website and the latest reviews, services and facilities mentioned include

•Dentistry (reviews specifically mention teeth cleaning)
•Surgery and procedures (reviews mention major surgery, lump removal, and biopsy)
•In‑house laboratory testing: biochemistry, haematology
•Blood pressure monitoring
•Diagnostic imaging: x‑ray; ultrasound (listed as available on-site)
•Hospital ward (inpatient care)
•Isolation unit
•On‑site pharmacy
•Vaccinations/jabs (mentioned in reviews)
•Emergency cover: when the clinic is closed, emergency cover is available through Vets Now Hemel Hempstead (as stated on the website)
•Veterinary Nurse Training facility (from structured clinic data)

Pricing

•One reviewer reports being charged over £300 for a health certificate, saying this was more than double what other places charge.
•A reviewer mentions a monthly payment option that helped spread the cost (no price or inclusions stated).

People

•Javier / Javier Bernal (vet): mentioned by name in multiple reviews, including complex cases. Owners describe him giving honest and realistic updates during a cat’s major surgery, and taking time to talk through a poor prognosis with empathy. Another review highlights him being clear and upfront about “costing options” and not making the owner feel pressured while deciding on treatment.

Reception and nursing staff are also referenced in reviews as part of the experience (friendly reception; compassionate nurses), including support for a “nervy” dog during vaccinations.

Reviews

4.6 stars from 412 reviews. - Communication during treatment: owners describe honest, realistic updates during surgery, and “great communication throughout” dental treatment.

•Handling of anxious pets: one owner specifically mentions a “nervy” labradoodle being well supported during vaccinations by reception, the vet, and the vet nurse.
•Range from routine to complex care: jabs/vaccinations, teeth cleaning, lump removal/biopsy, and major surgery are all mentioned.
•Speed of being seen: multiple reviews mention being able to get their dog seen quickly.
•Pricing conflict: some owners describe feeling supported in choosing cost‑effective options, while one review complains about the cost of a health certificate (reported as over £300).

Reviews for Hemel Hempstead Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 412 we track in total. Recent reviews may not be representative of overall sentiment.

Patricia Fox

2 months ago

Amazing caring team at Vets4Pets. Prada our 11 year old cat became extremely poorly and needed major surgery. Javier and his team showed exceptional care, expertise and kindness, providing honest and realistic updates throughout the entire process. From the friendly receptionists to the compassionate nurses, everyone went above and beyond to ensure Prada’s comfort and well-being. Their professionalism and dedication are truly commendable. We’re so grateful for the extra time we’ve been given with Prada, and couldn’t have asked for a better team. Prada has made an excellent recovery and doing really well. Five star’s isn’t enough- we’d give them ten if we could!

Donna Jackson

Lovely place they was fantastic with my baby doggie when she went there very clean and staff are extremely pleasant I always recommend this place to everyone

in the last week

Jodie T

5 months ago

Always great with us, friendly, kind, quick to get our dog seen. The vets have always been very polite and friendly with our animals also.

3 months ago

Omid Sayyas

Charged me over £300 for a health certificate which everywhere else is less than half of what they charge . Worse vet to deal with

Andrej Minin

6 months ago

Clare Gurney

Just had a really positive experience bringing my nervy labradoodle to have her jabs. From friendly reception, great vet and lovely vet- nurse, all were first class. I also like the monthly payment option which makes affording it so much more stress free. Parking too!

Lisa Ellipse

2 years ago

Thank you very much for always being there for our dear Momo, you have been such a great vet so far in her life. She recently came for teeth cleaning and you really did a great job and looked after her so well, your communication throughout was great. Thank you. She’s been with vets4pets for 5 years now and I wouldn’t take her anywhere else. This is her today recovered after teeth cleaning, very happy indeed. Thanks

Lizzie Martell

4 years ago

I cannot express how highly I valued the care, attention and empathy I received from this superb local vets. Vets for Pets in Hemel Hempstead cared for my very much loved 14yo cat when she had a lump removed before Christmas 2020. I was very worried, but the vet, Javier Bernal reassured me from beginning to end of her treatment. From the initial consultation and the news it didn't look good - Javier took the time to talk to me with such great empathy - I can tell he really loves cats. He was clear and completely upfront about my costing options and the route for treatment - and made me feel 100% confident that he was doing everything possible to help my little cat I am so grateful to Javier and the team at Vets for Pets Hemel. They worked with me to find the best and most cost effective solution for my cat given my personal circumstances and at all times I felt supported in making tough decisions. They do FANTASTIC local work for pets, and at reasonable prices. I didn't at any point feel pressured, judged or out of control with the costs. After a successful biopsy, my little cat is now home and recovering beautifully and back to her soppy self. I couldn't have asked for a better team to take care of her. Thank you Vets for Pets Hemel Hempstead! Keep up your fantastic work! It is so appreciated.