Medivet Radlett

Medivet Radlett is part of the Medivet group and is led by partners/veterinary surgeons Alan Hirschowitz and Natasha Ho. The practice is set up for routine and diagnostic work (in‑house laboratory and X‑ray), plus pet travel paperwork (Animal Health Certificate) and dentistry, and it also sees a wide range of species beyond cats and dogs (including rabbits and birds). In the latest reviews available to us, owners repeatedly mention long-term continuity with the same team and thorough consultations (for example, a detailed exam and clear explanations for a parrot, and medication given after assessing a finch’s injured leg). There is also a clear note of disagreement on costs and communication: one owner reports “bill shock” and being charged for services they didn’t ask for, plus no vaccination/treatment reminders.

Services

Based on the website summary and reviews, the practice offers

• •Consultations: 15-minute consultations (as stated on the website).
• •Diagnostics & monitoring: In-house laboratory, X-rays, and ECG.
• •Dentistry (listed on the website).
• •Home visits (listed on the website).
• •Animal Health Certificate for pet travel (listed on the website; one review mentions being advised on the process).
• •Care for multiple species: cats, dogs, rabbits, small mammals, birds (including avians/poultry), reptiles, and other exotics (website; reviews specifically mention bunnies, a parrot, and a Gouldian finch).
• •Emergency/out-of-hours care: out-of-hours care is provided by Medivet 24 Hour (as stated on the website), with no charge for phone assessment and an out-of-hours consult fee of £130.

Also noted in the clinic data: Veterinary Nurse Training facility.

Pricing

• •Out-of-hours consult fee: £130 (website).
• •Phone assessment (out-of-hours): no charge (website).

People

• •Alan Hirschowitz (veterinary surgeon, partner): mentioned repeatedly by name in reviews, including long-term clients describing many years of care and trust. Reviews also describe him assessing an injured finch, reassuring the owner, and providing medication.
• •Natasha Ho (veterinary surgeon, partner): listed on the website as a lead partner/vet (no specific review detail provided in the latest reviews available to us).
• •Sara: praised in a review for explaining the pet travel/paperwork process clearly during a check-up.
• •Claire: mentioned positively as part of the team providing “fantastic” care over the years.

Reviews

4.9 stars from 318 reviews. The latest written reviews available to us are mostly 5-star, with one recent 1-star review raising concerns about unexpected charges and reminders. “”

• •Species beyond cats/dogs are explicitly mentioned: rabbits/bunnies, a parrot, and a finch; one owner highlights a thorough exam and clear explanations for their parrot.
• •Continuity and long-term relationships: multiple reviewers refer to years (and in one case decades) of attending and trusting the team.
• •Specific “what happened” details: assessment plus reassurance and medication for a bird with a leg injury; pet travel (passport/certificate) advice explained clearly.
• •Cost/communication conflict: one reviewer reports being charged for services they didn’t request and not receiving vaccination/treatment reminders, while another describes the prices as “amazing.”