Chess Veterinary Clinic – Vets in Rickmansworth
Clinic Overview
- Recent feedback is strongly positive overall, with repeated praise for kind, welcoming and professional service. - Owners often mention gentle handling, pets being put at ease, and vets taking time to explain care clearly. - Service touches that stand out include punctual appointments, flexible booking, treats for pets, and a warm reception experience.
Services
- •General veterinary care: Owners describe attentive consultations, friendly staff, clear explanations of diagnoses, treatment options and costs, and appointments that are often running on time. Recent feedback also mentions easy booking and rearranging of appointments, plus a welcoming approach for both new and returning clients.
- •Surgery: The clinic carries out surgical procedures. Earlier feedback specifically praised the successful removal of two fatty lumps in one operation, with a quick recovery afterwards.
- •Emergency care: Clinic information lists 24/7 or extended-hours emergency veterinary services.
- •End-of-life support: Owners continue to speak warmly about compassionate help when pets pass away, including support for families and pets being handled in a dignified way at a difficult time.
- •Additional care and support: Recent reviews include staff helping reunite a stray dog with its owner and giving the dog a check-up to make sure she was okay.
- •Training facility: The practice is listed as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews are generally positive about value, with some owners saying costs are explained clearly and that staff help with cheaper options where possible, although one reviewer felt the practice was too money-focused.
People
Recent reviews specifically mention Sarah and Aaron for their compassionate help with a stray dog. Across other feedback, owners describe a friendly, professional team, including welcoming reception staff and gentle vets who take time to listen and explain.
Reviews
Chess Veterinary Clinic has a 4.6-star Google rating from 204 reviews.
- •Recent feedback is strongly positive overall, with repeated praise for kind, welcoming and professional service.
- •Owners often mention gentle handling, pets being put at ease, and vets taking time to explain care clearly.
- •Service touches that stand out include punctual appointments, flexible booking, treats for pets, and a warm reception experience.
- •More emotional moments are also handled well in reviews, including end-of-life support; the main negative note is a single review describing the practice as too focused on money, which sits against a much broader positive pattern.
