Chess Veterinary Clinic

Chess Veterinary Clinic is a small-animal practice that (per the clinic data provided) offers emergency veterinary services and is a veterinary nurse training facility. In the latest reviews available to us, owners most often describe clear explanations in “plain English,” staff taking time during appointments, and supportive handling around pet loss. One recent review strongly disagrees with this experience, alleging the clinic “only care[s] about the money,” so feedback is not uniformly positive.

Concrete examples mentioned by owners include

• •Surgical removal of two fatty lumps in one procedure, with the owner saying they were fully informed beforehand and their dog recovered quickly.
• •Vets explaining diagnoses and procedures in straightforward terms.
• •Staff offering treats during visits and taking time with pets.
• •Pets being handled “in the most dignified way” after a death.

(Clinic ownership/group is not stated in the information provided.)

Services

Services and capabilities explicitly referenced in the provided information include

• •Emergency veterinary services (listed in the clinic data as “24/7 or extended hours”; no further detail given).
• •Veterinary nurse training facility (listed in the clinic data).
• •Surgery, including removal of fatty lumps (lipoma-type lumps described by an owner) with post-op recovery discussed in a review.
• •End-of-life care/support, with owners describing being comforted and their pet being managed “in the most dignified way” after passing.

Reviews

Google rating: 4.6 stars from 191 reviews. “”

• •Multiple owners describe a friendly, welcoming environment, including “clean and comfortable” surroundings.
• •Communication is a repeated point: vets explaining diagnosis/procedures “in plain English” and owners feeling listened to.
• •Time spent and flexibility are mentioned (e.g., “take lots of time,” “very flexible”).
• •One recent reviewer gives 1 star, saying the clinic doesn’t care about animals and is motivated by money, which conflicts with the many positive accounts.