Broxbourne Veterinary Centre

Broxbourne Veterinary Centre describes itself as an independent veterinary practice. It’s set up as a general small-animal clinic (dogs, cats and small animals) with on-site diagnostics (X‑ray, ultrasound and in‑house lab testing) plus surgery and dentistry; the website also highlights ophthalmology, orthopaedic/soft tissue surgery, and dermatology.

In the latest reviews available to us, owners repeatedly mention a non-corporate feel, vets who take time to explain options clearly, and handling that’s calm with nervous/reactive pets (including a “big reactive dog” made comfortable and not pushed beyond his limits). One reviewer also mentions joining a monthly plan covering parasite treatment and vaccinations.

Services

Based on the clinic website summary, Broxbourne Veterinary Centre offers

•Consultations and medications
•Vaccinations
•Microchipping
•Parasite control
•Surgery
•Dentistry
•Imaging: X‑ray and ultrasound
•In-house laboratory testing
•Pet travel services
•Nursing clinics
•Advanced veterinary treatments (described broadly on the site)
•Euthanasia
•Health plans
•Pet insurance support/information (listed on the site)

Emergency care (as stated on the website): out-of-hours calls are forwarded to the Queen Mother Hospital for Animals.

People

•Abigail (vet) is named in a review and is described as being “brilliant” with a cat, offering patient handling and practical, helpful advice.
•Across multiple reviews, owners describe the wider team (including reception) as welcoming and efficient, with vets who spend time addressing concerns and explain things clearly rather than rushing appointments.
•Handling of more challenging pets is specifically mentioned: one owner says the team respected their dog’s reactivity and focused on keeping him comfortable during a check-up.

Reviews

5.0 stars from 40 reviews. “”

•Multiple owners contrast the practice with corporate chains, describing it as “not corporate” and more personal.
•Time and communication: repeated mentions of appointments feeling unrushed, with clear explanations and space to ask questions.
•Handling and comfort: examples include gentle handling of a puppy and considerate management of a reactive dog to keep him calm.
•Clinic environment and logistics: the clinic is described as clean, modern/new, with short wait times and smooth-running appointments.
•Costs: a few reviewers call prices reasonable; one mentions moving from a previous practice they felt was a “rip off.”
•Plans: one reviewer reports a monthly payment plan covering flea treatment, worming and vaccinations (no price details provided).

Reviews for Broxbourne Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 40 we track in total. Recent reviews may not be representative of overall sentiment.

Peter White

a month ago

Great addition to Hoddesdon/Broxbourne. Caring staff throughout the practice and were fantastic with my 2 dogs. Glad to no longer have to deal with the rip off merchants at Walton Lodge

Lisa Willmott

Would thoroughly recommend this vets, Abigail is lovely & is brilliant with my cat, Cleo. She is patient, caring & gives practical, helpful advice. I have joined their monthly payment plan for flea treatment, worming, vaccinations etc which I am finding really good. Much more of a personal service rather than going to the big concerns like Medivet who I was with previously.

Claire Wills

Great little vets (Not corporate) The staff are super lovely. Prices reasonable.

Michelle Stannard

Great vets lovely staff, its nice to have a vet to spend time with you and address all your concerns

jessie bradley

2 months ago

Absolutely brilliant vets- brought my big reactive dog for a checkup and the team was amazing. The vet we see made my dog very comfortable, respected his reactiveness and made him feel happy/comfy. They want to help you the best they can and are very friendly. Thank you! Will be back soon :)

Joanne Butcher

in the last week

Lovely staff, so friendly! I've never been to vet where everyone makes you feel so welcome before. My dog even loves the staff. I wouldn't go anywhere else!!

Joanna Davidson

I can’t recommend this vets practice highly enough. From the moment you walk in, the team are warm, welcoming, and genuinely caring. The reception staff are friendly and efficient, and the vets themselves take so much time to explain everything clearly and put both pets and owners at ease. It’s obvious how much they truly care about the animals they see. The standard of care is outstanding, and nothing ever feels rushed. Our pet was treated with such kindness and professionalism, and we always leave feeling reassured and confident they’re in the best possible hands. A fantastic practice with wonderful people – we’re so grateful to have them!

Baran SOYSÜREN

3 months ago

I’ve had a great experience with Broxbourne Veterinary Centre. The staff are professional, friendly, and clearly care about the animals they treat. Appointments run smoothly, and they always take the time to explain everything clearly. My pet was treated with so much kindness and patience — it really puts you at ease as an owner. The clinic is clean, well-organized, and welcoming. I wouldn’t hesitate to recommend them to anyone looking for a trustworthy and compassionate vet practice.

L Prefac (Sofia)

4 months ago

Took my puppy to this vet clinic and had a great experience! The staff were super friendly and gentle with him. The vet explained everything clearly and made sure my puppy felt comfortable. Clean clinic, short wait time, and reasonable prices. Highly recommend for any pet owner!

skaiste radisauskaite

5 months ago

I recently took my dog to this vet clinic and had a great experience from start to finish. The building is new and modern—it's clear they put care into every detail. The staff were very kind and welcoming, making both me and my dog feel at ease right away. The services were thorough and professional, and they took the time to explain everything clearly. It's such a relief to have a vet clinic nearby that I can trust. Highly recommend!