Walton Lodge Veterinary Group – Vets in Hoddesdon
Clinic Overview
Walton Lodge Veterinary Group is a multi-branch practice in the IVC Evidensia group, caring for dogs, cats, and guinea pigs. The practice says it offers 24-hour emergency care and promotes a Pet Health Club® Plus plan that includes consultations. It is also listed as a veterinary nurse training facility.
Services
- •General veterinary care for dogs, cats, and guinea pigs, including routine consultations, ongoing treatment, and annual health checks.
- •Preventive care, with recent reviews mentioning yearly check-ups, vaccinations, and advice on diet and feeding.
- •24-hour emergency care, according to the practice website.
- •Consultations and care plans, including a Pet Health Club® Plus option where consultations are included.
- •Repeat prescriptions.
- •Support for nervous or difficult vet visits: feedback highlights calm, reassuring handling and vets with a gentle manner that helps pets and owners feel at ease.
- •Training environment: the practice is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Scott (vet): previously praised for being attentive, professional, warm, and easy to talk to.
- •Brooke and Zoe: singled out for reassurance, a welcoming manner, and making clients feel comfortable.
- •Karen (front desk): mentioned positively for being polite and professional.
- •Wider team: reviews regularly praise the receptionists, nurses, and vets for being friendly, helpful, caring, and professional.
Reviews
Google rating: 4.2/5 from 220 reviews. Recent feedback is mostly positive, with praise focused on the manner of the staff and the overall experience at appointments.
- •Friendly, welcoming staff is the strongest theme, with repeated compliments for both reception and the clinical team.
- •Caring and professional vets are mentioned often, including comments about clear advice, good knowledge, and a calm manner during consultations.
- •Routine care is viewed positively, with owners mentioning annual check-ups, vaccinations, and helpful advice on food.
- •A small amount of mixed feedback remains, including one lower-rated review that still praised the front desk and vet on the day, and an older comment suggesting experiences can vary between branches.

