Village Veterinary Surgery

Village Veterinary Surgery in Hatfield Garden Village appears to be an independent practice offering routine care alongside urgent same-day problems, with late weeknight availability. Recent feedback continues to highlight prompt access, including same-day appointments and rapid help for injuries. Owners also describe a friendly, reassuring approach from reception through to the clinical team, with follow-up after treatment when needed.

Services

• •Routine consultations and ongoing care: reviews mention first appointments, longer-term care for dogs, and consultations discussing specific problems such as a dog’s eye condition. Recent feedback also suggests the clinic sees both dogs and cats.
• •Urgent care with extended-hours access: owners describe being seen promptly for urgent issues, including one appointment arranged within 45 minutes and a late weeknight visit for an injury.
• •Procedures under sedation when needed: one owner reports a dog with a fish hook caught in the cheek being sedated, treated promptly, and monitored until ready to go home.
• •Prescriptions for external pharmacies: the clinic has been noted as providing prescriptions so owners can buy flea and worm treatments elsewhere.
• •Veterinary Nurse training facility: listed in the clinic data.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Reviews focus much more on the standard of care and speed of access than on fees, though one owner appreciated being able to get a prescription and buy preventatives elsewhere.

People

• •Kobi / Kobe (vet): named repeatedly in reviews and praised for patience, clear explanations, and a reassuring manner. Owners specifically mention help with a dog’s eye condition and positive long-term care for their dogs.
• •Reception team, nurses and other vets: reviews describe polite and welcoming front-desk staff, plus a knowledgeable, kind wider team. Comments also mention smooth handling of urgent cases and supportive follow-up after treatment.

Reviews

Google shows a 4.6/5 rating from 290 reviews. Recent comments commonly mention

• •Fast access when needed, including same-day appointments, prompt appointments for new clients, and one dog being seen within 45 minutes of calling.
• •A friendly, caring team, with positive comments about reception staff, vets and nurses being helpful, informative, compassionate and easy to talk to.
• •Strong feedback for Kobi/Kobe, who is singled out for being knowledgeable, patient and reassuring.
• •A standout urgent-care example, where a dog with a fish hook in its cheek was seen late in the evening, sedated, treated quickly, kept in until recovered enough to leave, and followed up the next morning with advice and reassurance.