Letchworth Veterinary Centre

Letchworth Veterinary Centre describes itself as a long-established practice and promotes a Pet Health Club® Plus plan where consultations are included (as stated on its website). The clinic is also listed as a veterinary nurse training facility and as offering emergency veterinary services.

From the latest reviews, owners repeatedly point to practical details that affect day-to-day visits: a waiting area that can separate cats and dogs, a window to check which animals are in the waiting area before entering, and appointments that are often described as on time with small waits. Several reviews also highlight clear explanations of options and written medication instructions, plus at least one case where a vet followed up by email after an exotic-pet consult.

Services

• •Routine appointments mentioned in reviews, including a puppy check-up.
• •Euthanasia support, with a review describing careful guidance for a family member during the process.
• •Exotic pet care: a snake was seen by a vet, with explanations provided and a follow-up email afterwards.
• •Behaviour/confidence support: “confidence classes” run weekly with a nurse to help a nervous rescue dog build familiarity with vet visits.
• •Pet Health Club® Plus plan (website): consultations included as part of the plan (no pricing details provided).
• •Emergency veterinary services (listed in the clinic data).

People

• •Chris (vet, per reviews): mentioned for both exotic-pet care (snake consult with explanations and a follow-up email) and for being “outstanding” in supporting a family during a cat’s euthanasia, including helping a child understand the process.
• •Selena (vet, per reviews): described as calm and thoughtful, taking things slowly for a dog that needed a gentler approach, and giving considerate recommendations.
• •Jake (vet, per reviews): singled out as “fabulous”; one review links this to a pragmatic approach to solutions rather than feeling overcharged.
• •Tara (nurse, per reviews): credited with running weekly confidence classes and gradually building a bond with a wary rescue dog, improving the dog’s comfort with visits.

Reviews

Google rating: 4.5 stars from 349 reviews. “”

• •Practical, low-stress visit setup: separate cat/dog waiting options and a window to see what animals are inside before entering.
• •Communication that helps owners act: vets explaining options, repeating and writing down medication instructions, and (in one case) a follow-up email after an appointment.
• •Handling anxious or wary pets: going slowly during consultations and confidence classes that improved a nervous dog’s response to visits.
• •Support in difficult moments: a detailed account of compassionate guidance during euthanasia, including support for a child.
• •Efficiency: multiple mentions of appointments being on time or with small waits.