KewVets (Love4Nature LTD)

KewVets, operating under Love4Nature LTD, is a veterinary clinic located in Sawbridgeworth. While the clinic aims to provide comprehensive care for pets, the feedback from clients presents a mixed picture, particularly when it comes to customer service and pricing.

The clinic has a Google Maps rating of 2.6 stars based on 5 reviews, suggesting room for improvement in customer satisfaction. The written reviews highlight significant disparities in client experiences. On the positive side, a couple of clients praised Dr. Kew and his team for their excellent care and dedication to their pets’ health. Conal McGuirk, in particular, emphasized the clinic’s attentive care, despite occasional delays.

Conversely, other reviews paint a less favorable picture. Jeanette Sturrock described an experience marked by rudeness and unexpected high costs, citing a charge of £204 for an injection. Caroline James shared a distressing account involving a misdiagnosis with her puppy, resulting in a £200 expense without receiving the intended check-up service. Furthermore, Andy Corleone criticized the clinic's customer service over the phone, citing an unsympathetic attitude.

Based on these reviews, potential clients should be aware of the contrasting experiences and exercise caution, especially concerning communication and potential costs. The limited number of reviews makes it challenging to form a definitive judgment, but the recurring themes in negative feedback highlight areas where improvements could be made to meet client expectations more consistently.