KewVets (Love4Nature LTD) – Vets in Sawbridgeworth
Clinic Overview
KewVets is listed as KewVets (Love4Nature LTD) in Sawbridgeworth, Hertfordshire. It appears to focus on general small-animal care, with reviews mentioning puppy check-ups, basic examinations, and treatment for itchiness. Recent feedback is sharply mixed: one long-term owner praises Dr Kew and the team highly, while others report poor communication, appointment issues, and concerns about how conclusions were reached during a visit.
KewVets is listed as KewVets (Love4Nature LTD) in Sawbridgeworth, Hertfordshire. It appears to focus on general small-animal care, with reviews mentioning puppy check-ups, basic examinations, and treatment for itchiness. Recent feedback is sharply mixed: one long-term owner praises Dr Kew and the team highly, while others report poor communication, appointment issues, and concerns about how conclusions were reached during a visit.
Services
Services specifically mentioned include
- •General small-animal consultations, including puppy visits and routine health check appointments.
- •Basic clinical checks such as weighing and taking a temperature.
- •Treatment for itchiness, with one owner mentioning an injection described as lasting about a month.
- •Assessment of acute concerns, including one puppy appointment where Parvo/Parvovirus was raised as a possibility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Kew (referred to in reviews as Dr Kew and Mr Kew): experiences are mixed, with one owner describing excellent ongoing care for their dogs, while others say they felt unheard or unhappy with the consultation.
- •The wider team is also mentioned in reviews, including one very positive comment about the care given overall.
Reviews
Google shows 2.6 stars from 5 reviews. Written feedback paints a mixed but largely negative picture overall.
- •Communication is the clearest weakness in the reviews, with complaints about abrupt or rude manner, poor listening, and lack of empathy both on the phone and in person.
- •Appointment handling and timing come up more than once, including one owner saying the clinic was unaware of a booking, and another positive reviewer noting that Dr Kew can sometimes run late.
- •Some owners were unhappy with how consultations were handled, including feeling they did not receive the check-up they expected or that a serious concern was raised without enough basis or explanation.
- •There is also positive feedback, with one long-term dog owner calling the care from Dr Kew and the team “5 Star” and saying they would not move elsewhere.
