Springwell Veterinary Surgery

Springwell Veterinary Surgery in Tring is an independently run, family-owned, RCVS-accredited practice that has been operating since 1985. The clinic highlights longer 20-minute appointments, in-house blood tests while you wait, and same-day assessment and treatment including surgery, with continuity through one veterinary surgeon overseeing each case. Recent reviews reinforce its reputation for laparoscopic surgery, careful follow-up, calm handling of nervous pets, and sensitive support around end-of-life decisions.

Services

•Small animal care with 20-minute appointments and continuity through one veterinary surgeon per case.
•Diagnostics and treatment including in-house blood tests while you wait and same-day assessment and treatment including surgery.
•Surgery and minimally invasive procedures including endosurgical and endoscopic work; recent reviews mention several laparoscopic/keyhole spays, other operations, and quick recoveries after treatment.
•Dentistry, with one reviewer specifically mentioning a molar tooth extraction and a straightforward recovery.
•Referrals accepted.
•End-of-life care, including home medical visits and euthanasia; reviews also praise the practice’s measured, supportive approach to difficult conversations.
•Out-of-hours arrangements: emergency care via Hampden Vets, plus out-of-hours end-of-life care in collaboration with Selix Vets.
•Veterinary Nurse Training facility.
•Reviews also suggest the team handles anxious and timid pets particularly well, with kind support from vets, nurses and reception staff.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Comments on cost are limited: one reviewer described the pricing as good, while most recent feedback focuses more on the standard of care, communication and surgical outcomes than on fees.

People

•Patrick (vet) — praised by long-standing clients for accurate assessments and an animal-first approach; another owner credits him with helping their cat recover after previous difficulties elsewhere.
•Vicky (vet) — described as the usual vet for an elderly dog with multiple needs; praised as knowledgeable, caring and accommodating.
•Ralph (vet) — noted for a sensitive, supportive manner when discussing end-of-life care.
•Holly (vet) — repeatedly thanked for surgical care, clear explanations and a calm manner with large dogs; reviewers also mention not feeling rushed.
•Suzy — thanked alongside Holly for talking owners through a laparoscopic spay plan and the expected follow-up.
•Nurses and reception team — frequently mentioned for kindness, reassurance and especially good handling of nervous or timid pets.

Reviews

Springwell Veterinary Surgery has 4.9 stars from 115 Google reviews.

•Surgical care is a clear theme, especially laparoscopic/keyhole spays, with owners describing smooth procedures, clear aftercare and quick recoveries.
•Communication is often praised, with reviewers saying staff explain plans well beforehand and follow up as expected after treatment.
•Kind handling of anxious, timid and elderly pets comes up repeatedly, with positive mentions for vets, nurses and reception staff.
•Several reviewers compare the practice favourably with other clinics, describing it as caring, thorough and less corporate in feel, with thoughtful support during end-of-life discussions.

Reviews for Springwell Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 115 we track in total. Recent reviews may not be representative of overall sentiment.

Mark Jordan

1 month ago

We took are small dog Suki for an operation they where very caring , professional, and she made a quick recovery.

Tracy Wood

Simon Mackinder

Recently visited this surgery with our 3yr old Doberman-cross, Ruby, for a laparoscopic spay. From start to finish, we couldn't have asked for a better experience - the staff took great care of Ruby and spent time with us beforehand ensuring our understanding. Follow-up both immediately after the surgery and over the next few days was exactly what we had been told to expect. In addition, special thanks to Suzy and Holly for taking the time to talk us through the plans and the follow-up. Amazing people and highly recommend!

Chilli and Binky

2 months ago

Wouldn’t take my dogs anywhere else. Great facilities , lovely, friendly staff. Fantastic Vets .

Richard Ryan

Hugh Pearce

3 months ago

We have been trusting Springwell vets with the care of our beloved Akitas for over 13 years. We researched multiple vets before choosing Patrick and the team and it was clear to us right from the start that they were in a different league. The way they clearly put the welfare of animals first, their actively following and using the latest medical innovations and the accuracy of their assessments. Due to relocating we started using another vet local to us and it highlighted just how great everyone at Springwell’s are, so for the last five years now we have been driving the 50mins each way to see them, which due to illnesses has been a monthly trip for over three years. The fact that Patrick put the practice into an Employee Ownership Trust tells you all you need to know about their ethics. If you want the very best for your beloved family member, look no further.

Caroline Atkins

I moved my 4 Pomeranian / Spitz cross dogs & 1 cat to Springwell 2 years ago and have been very impressed with the level of care. Two keyhole spays (including my tiny Pom) after which both dogs recovered incredibly quickly and both were looked after so very well by the vets and nurses. One of my dogs is very anxious and timid but when I went to collect her she was relaxed, happy & the centre of attention & cuddles!! My cat has had a molar tooth extraction and recovered very well also. Whilst there is no ‘pet plan’ monthly payment scheme the vets will issue paper prescriptions (at cost) for online purchases of wormers etc. I am very happy with Springwell Vets, especially knowing that they have advanced modern surgical equipment and expertise to deal with complex problems onsite where the vets know my pets and my pets feel comfortable. Highly recommend this independent practice where customer care shines through from all the lovely, kind, professional and capable staff.

Sarah Anker

An absolute gem of a veterinary surgery. I’m sad I didn’t find it sooner. After being registered with a few other vets and never feeling like they really cared about my dog or didn’t look at me like a walking cash-register, I am so happy I’ve finally found Springwell. My dog is elderly and has lots of needs and they couldn’t be kinder or more accommodating. The practice doesn’t feel corporate at all, like all the others we’ve been to do, and I feel strongly that the vets at Springwell put my dog’s needs first. Our usual vet is Vicky, who is wonderful. She is really knowledgeable, but also so caring. We have also seen Ralph and I was so impressed by his attitude and sensitivity when addressing end of life care for my dog. The nurses and reception staff are all kind and really helpful too. I don’t think there’s a better veterinary practice around.

Lorna Morby

7 months ago

A G

8 months ago

Friendly staff and good price.