Rossdales Hertfordshire

Rossdales Hertfordshire is a veterinary practice that (based on client reviews) is used for equine care, including visits for ponies and call-outs. Owners describe a process that starts with a supportive phone/reception experience and continues into a “collaborative decision” during the veterinary visit about the best approach for the animal. Across the written feedback available, the most concrete repeat details are call-out service, a named vet (Kate), and a focus on explaining options and agreeing a plan rather than dictating one.

Services

• •Equine veterinary care is explicitly mentioned (a pony is referenced in the written reviews).
• •Call-out visits are mentioned (“every time I’ve called them out”).
• •In-clinic/appointment-based veterinary visits are also referenced (“during the veterinary visit”).
• •Decision-making support is specifically described in one review as working with the owner to choose the “optimal approach” for the pony.

People

• •Kate (vet): mentioned by name as “highly knowledgeable,” with an example of working collaboratively with the owner to decide on the best approach for a pony.
• •Reception/phone staff (unnamed): one owner highlights compassion and kindness starting from the initial phone call and continuing through reception interactions.

Reviews

Google rating: 5.0 stars from 4 reviews. “”

• •Owners describe positive experiences from first contact (phone/reception) through to the vet visit, with compassion mentioned at both stages.
• •Call-outs are specifically praised as consistently “excellent service.”
• •Communication and decision-making are a recurring thread in the detailed review: the vet is described as knowledgeable and willing to agree an approach with the owner for a pony.