
The Woolpack Veterinary Surgery, located in Buntingford, Hertfordshire, is renowned for its compassionate and professional veterinary services. With a commendable Google Maps rating of 4.6 stars from 129 reviews, this clinic stands out for its dedication to animal care and client satisfaction. A notable feature of the Woolpack is its role as a Veterinary Nurse Training facility, emphasizing its commitment to not only animal care but also education in the field. Furthermore, the clinic offers emergency veterinary services, available 24/7 or during extended hours, providing crucial support in urgent situations.
The reviews from clients paint a picture of a clinic that excels in providing empathetic and personalized care. Reviewers consistently highlight the staff's kindness, patience, and professionalism during difficult times. Sarah Allen, for instance, praised the team for their support and understanding during her pet's final moments. Another client, Georgina Woodcock, expressed gratitude towards a specific vet, Keeley, for her compassionate care during a challenging time.
Lydia Smith and Olivia both commend the Woolpack for its friendly staff and efficient service, with Lydia emphasizing the clinic's reasonable pricing and prompt treatment. Charlotte de le Vingne's experience highlights the team's willingness to go above and beyond, particularly in navigating financial and insurance matters during her puppy's allergic reaction.
Overall, The Woolpack Veterinary Surgery appears to be a highly regarded clinic that prioritizes client and animal well-being, making it a valuable resource for pet owners in Buntingford.
Note: Showing the 5 most recent Google reviews out of 129 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
I can't thank the staff enough with the help, empathy, professional approach and support they gave me in saying goodbye to my best friend last week. Woolpack are not my normal vets (they are an hour away) but I knew that morning it was time. I called them to ask for their help and assistance in my boy's final journey. They were so patient with me, whilst I endlessly faffed, said yes, then no, then yes, they totally understood where my head was at and they gave me the reassurance I needed. I thank you from the bottom of my heart for putting up with me being an absolute wreck and allowing my baby to pass with dignity. xx
5 months ago
My cat Dusty had to be put to sleep today and I have to thank Keeley for being so kind, patient and caring both to Dusty and my husband and I at a very sad and difficult time. An amazing Vet and wonderful, genuine lady, thank you.
5 months ago
It was my first time visiting this vets yesterday with my Labrador. They managed to fit me in the same day, despite being really busy as I was sure my dog had an eye infection. All the staff are super friendly and made the visit pleasant for both myself and my dog. We was seen promptly and my dog was checked over and prescribed the antibiotics he needed. I am so pleased I moved my dogs over to this vets after a bad experience at my previous vets. I cannot fault them and highly recommend! They are also very reasonably priced! My dogs eyes already look better today 🙏 Thank you Woolpack Vets ❤️🐾
6 months ago
I have been registered with this vets for a short while, and have had nothing but amazing experiences with every visit. The team are all so caring, and give fantastic advice when needed. I also have to mention how incredible, welcoming and helpful Holly has been! Thank you all for everything that you do :)
7 months ago
Our puppy had a really nasty allergic reaction: and the vet nurse went over and beyond to support us on next steps, help us with getting financial support, talked through pet insurance all of which was not her job at the time. But the level of support and care was brilliant . We are new to the area and are so pleased we choose the wool pack
