
Medivet Harpenden, located in Harpenden, offers veterinary services with a focus on customer care and animal welfare. The clinic has a Google Maps rating of 4.5 stars based on 26 reviews, indicating a generally positive perception among clients. However, the written reviews present a mixed picture.
Jennifer East commends the clinic for its care and regular updates during her dog's treatment, awarding it 4 stars. Conversely, Sue Wilkins, who provided a 3-star review, expresses concerns about the clinic's pricing, feeling pressured by the costs of treatments. This highlights a potential issue with the transparency and affordability of prices. On a more positive note, Laura Mawditt gives a 5-star review, appreciating the calm environment at the Harpenden branch, especially in comparison to other locations.
Sue “su” 123's 1-star review reflects dissatisfaction with the service following Medivet's takeover, despite acknowledging the past kindness and professionalism of the staff. This suggests some clients might feel a decline in service quality post-transition. On the other hand, Ben Theobald's 5-star review praises the clinic's expertise, especially with exotic animals, and notes the compassionate support provided during difficult times.
Overall, Medivet Harpenden seems well-regarded for its caring staff and specialized services, though some clients have raised concerns about pricing and changes in service quality. Potential customers may want to inquire directly about costs and services to ensure they align with their expectations.
Note: Showing the 5 most recent Google reviews out of 26 we track in total. Recent reviews may not be representative of overall sentiment.
5 months ago
Vet showed care and consideration for my dog and myself when we visited and subsequently when my dog required admission for treatment. He has remained in the veterinary hospital for the past five days and will continue to be cared for until fully recovered. The a Vet has continued to keep me updated regularly for which I am very grateful
a year ago
Whilst the vets and staff are all very nice, I feel this company has lost its soul and it’s all just about spending your money. The minute my dog was examined I was give a ‘shopping list’ of astronomical prices for different treatments. Can’t believe it’s cheaper to get my horses X-rayed than my dog !!
2 years ago
Very pleased to have the Harpenden branch reopen. My dogs visit was much calmer then when he’s been to Redbourn.
4 years ago
I have used this vet for many years and have found the staff lovely and so kind to my animals past and present. I was so upset that Karen decided to leave as she was amazing with one of my labradors Saffie when she was very ill and had to be put to sleep. I only hope that Medivet will look after the Nine Lives staff as they have all been so helpful and kind through the years. Fingers crossed that things won't change too much. Unfortunately since Medivet took over the service is not good. I have changed vets to Marshalswick, St Albans. I have been very happy with them. Sue S.
7 years ago
Love this vets they have vets which have experience with exotic animals and they are cheaper than vets4pets and the staff their are lovely and are always their to help. They made my experience as good as it could be a few years back when my elderly dog had to sadly be put down and they were very comforting to me and my mum I would recommend them to everyone.
