A J Poole – Vets in Harpenden
Clinic Overview
Alistair Poole Veterinary Surgery in Harpenden, Hertfordshire, has garnered a strong reputation for providing compassionate and skilled care to a wide range of small animals, including dogs, cats, rabbits, and exotic pets. Established over thirty years ago by Alistair and Sue Poole, the clinic continues to operate with the founders' dedication to transparent, high-quality veterinary care. It offers same-day appointments for ill pets, a repeat prescription service, and collaborates with the Queen Mother Hospital for Animals for emergency care.
The clinic is led by senior veterinary surgeon Gillian Goodchild and a team of experienced professionals who are praised for their expertise and continuity in care. The practice is notably a training facility for veterinary nurses, emphasizing the importance of education and specialization within the veterinary field.
Customer reviews reflect a generally positive sentiment, with an impressive 4.8-star rating from 95 reviews. The majority of clients commend the clinic for its thoroughness, kindness, and dedication to animal welfare. Hannah Jones, a long-time client, appreciates the team’s kindness and skill, while Charlotte Chaston compliments the clinic's thorough care for her French bulldog. However, a single negative review highlights a refusal to treat an unregistered pet during an emergency, which contrasts with the otherwise glowing reviews and could indicate an area for policy review.
The clinic prides itself on offering sensible pricing and transparency in treatment options and costs, ensuring pet owners are well-informed about their pets' care. With parking available and a convenient location, Alistair Poole Veterinary Surgery remains a trusted choice for pet owners in Harpenden and the surrounding areas.
Special Services
Animals Treated at A J Poole
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – A J Poole
Opening Hours
Hours
Reviews for A J Poole
Note: Showing the 5 most recent Google reviews out of 95 we track in total. Recent reviews may not be representative of overall sentiment.
Hannah Jones
2 months ago
We’ve trusted the team at Alistair Poole with our beloved pets for many years - first with our two guinea pigs and now with our two Siberian cats. Their kindness, care and veterinary skill is second-to-none, both in good times (run of the mill check-ups) and the sad times too. We’re always met with a smile, and it’s clear that they really do care about every animal who steps through (or is carried through!) their door. Bravo AP Team, and big thanks from the Jones Family (especially Rafferty and Monty the cats - Monty looking very dashing after a trim with lovely Lisa today!).
Charlotte Chaston
11 months ago
Have been with them for about a year now but today my French bulldog had her tooth out and they were so thorough and have provided me with so much information! Thank you for making Binky feel safe and for reassuring myself!
The Roxys
a year ago
I am horrified at this practice! I happened to pull over just outside because my dog was choking after a walk we had just been on and thrown up in my car. I was really concerned I wouldn’t make it back to my own vets to get him checked out so out of desperation went into this vets. A receptionist and a vet surgeon were having chat together doing nothing and NO ONE was in there! I explained I was seriously worried about my dogs breathing and kindly asked if they could check my dog over. I was disgusted that both refused to help me due to my dog not being registered to that practice. I’m sorry, if you had any compassion for animals you would have just taken a look at him to put my mind at ease, it takes a few minutes to do so. I might add I was willing to pay! My honest opinion is these so called professionals do not care at all about animals at all and when I managed to get him to my own vet they too were disgusted that they wouldn’t see him. Thank god we made it in time for them to sedate my dog and remove the object.
Pam
a year ago
Fantastic vets and nurses. Our beloved Labrador received excellent care when she suffered a spinal injury recently. She is doing very well thanks to their prompt care and referral to a specialist vet. They are all friendly and provide top quality care. 100% recommend.
Alex
2 years ago
Lovely & compassionate staff. We had to use them recently for our bulldog who’s experiencing some eye problems. The service we received here was amazing and you can tell how much they care for your animal. Special thanks to Gillian for talking us through all options and reassuring us on our efforts to help treat our girl.
