A J Poole – Vets in Harpenden
Clinic Overview
- Recent feedback is largely very positive, with owners describing the staff as friendly, accommodating and compassionate. - Several reviews point to long-standing trust in the practice, including owners who have used the clinic for guinea pigs and cats over many years. - Communication is a recurring strength: owners mention being talked through options clearly, receiving thorough information after treatment, and feeling reassured during stressful visits.
A J Poole is a Harpenden small-animal practice treating a broad range of pets, from dogs and cats to small mammals, birds, reptiles and fish. The clinic offers same-day appointments for ill pets and repeat prescriptions, including a postal option, while out-of-hours emergencies are covered by the Queen Mother Hospital for Animals. Recent reviews describe a friendly, accommodating team and strong long-term relationships with local owners.
Services
- •General veterinary care for a wide range of pets: dogs, cats, rabbits, gerbils, hamsters, rats, mice, pet fish, tortoises, lizards, snakes, and birds.
- •Routine and urgent appointments: same-day appointments are available for ill pets, and reviews mention both everyday check-ups and support through more difficult health problems.
- •Prescriptions and follow-up care: repeat prescriptions are available, with a postal option.
- •Treatment examples mentioned by owners: dental care including a dog’s tooth extraction, management of eye problems with treatment options clearly explained, and prompt initial care with referral to a specialist after a Labrador’s spinal injury.
- •Other care noted in reviews: one owner mentions a cat trim with Lisa.
- •Emergency cover: out-of-hours emergencies are handled by the Queen Mother Hospital for Animals.
Pricing
No published pricing information is currently available for this clinic.
People
- •Gillian: thanked for talking an owner through the options for a bulldog with eye problems and providing reassurance.
- •Lisa: mentioned warmly by an owner after giving their cat a trim.
- •Wider team: reviews also praise the vets and nurses for friendliness, kindness, clear explanations, and reassuring care.
Reviews
Google rating: 4.7/5 from 100 reviews.
- •Recent feedback is largely very positive, with owners describing the staff as friendly, accommodating and compassionate.
- •Several reviews point to long-standing trust in the practice, including owners who have used the clinic for guinea pigs and cats over many years.
- •Communication is a recurring strength: owners mention being talked through options clearly, receiving thorough information after treatment, and feeling reassured during stressful visits.
- •More serious cases are also mentioned positively, including prompt care and referral after a spinal injury; one negative review reports being turned away when seeking urgent help for an unregistered choking dog, which stands out against the otherwise strong recent feedback.
