A J Poole – Vets in Harpenden
Clinic Overview
- Recent reviews are overwhelmingly positive, with owners describing the team as friendly, caring and knowledgeable. - Several owners mention long-term trust in the practice, including people who have stayed with the clinic through multiple pets over many years. - Communication stands out as a consistent strength, with reviewers highlighting clear explanations, thorough information after procedures and a reassuring manner during stressful visits.
Services
- •General veterinary care for a wide range of pets: dogs, cats, rabbits, gerbils, hamsters, rats, mice, pet fish, tortoises, lizards, snakes and birds.
- •Routine and urgent appointments: same-day appointments are available for ill pets, and reviews mention both everyday check-ups and care during more difficult health problems.
- •Prescriptions and follow-up care: repeat prescriptions are available, with a postal option.
- •Treatment examples mentioned by owners: dental care including a dog’s tooth extraction, management of eye problems with treatment options clearly explained, and prompt initial care with referral to a specialist after a Labrador’s spinal injury.
- •Other care noted by owners: cats are mentioned regularly in recent feedback, including a cat trim with Lisa.
- •Emergency cover: out-of-hours emergencies are handled by the Queen Mother Hospital for Animals.
Pricing
No published pricing information is currently available for this clinic.
People
- •Gillian: thanked by an owner for clearly talking through options for a bulldog with eye problems and offering reassurance.
- •Lisa: mentioned warmly by owners after a cat trim.
- •Wider team: recent reviews praise the reception staff, nurses and vets for being friendly, caring, knowledgeable and accommodating.
Reviews
Google rating: 4.7/5 from 102 reviews.
- •Recent reviews are overwhelmingly positive, with owners describing the team as friendly, caring and knowledgeable.
- •Several owners mention long-term trust in the practice, including people who have stayed with the clinic through multiple pets over many years.
- •Communication stands out as a consistent strength, with reviewers highlighting clear explanations, thorough information after procedures and a reassuring manner during stressful visits.
- •Clinical care is praised across routine and more serious cases, including check-ups, dental treatment, eye problems and prompt referral after a spinal injury; one older negative review describes being refused help for an unregistered dog during an urgent situation.

