Berry House Veterinary Practice

Berry House Veterinary Practice in Hitchin is part of the IVC Evidensia group. The practice offers emergency veterinary care and is also a veterinary nurse training facility. Owners commonly describe clear, considerate communication, with support across routine appointments as well as more difficult visits such as urgent treatment and euthanasia.

Services

• •Emergency veterinary services are listed for the practice.
• •Veterinary nurse training facility is listed for the practice.
• •Routine consultations and examinations: owners mention thorough, reassuring appointments for puppies and older pets, with procedures and next steps explained clearly.
• •Cat wound and abscess treatment: one owner describes a cat being seen after puncture wounds became infected, with the abscess treated and healing after two antibiotic injections.
• •End-of-life care and euthanasia: reviews describe careful discussions around the decision, a calm and gentle process, and keepsakes including fur clippings and paw prints.
• •General advice and support: owners mention helpful telephone conversations, warm reception staff, and a non-pushy approach when talking through treatment options.

Pricing

No published pricing information is currently available for this clinic.

People

• •Sarah Richardson (vet): thanked by name for looking after a dog called Ollie over many years, especially during periods when he was very unwell.
• •Sarah (vet): mentioned by another owner as the vet who examined their puppies, explained procedures clearly, and answered questions.
• •Reception and wider team: reviews regularly mention warm, understanding front-desk staff and a caring team overall, including support during bereavement and reassuring phone conversations.

Reviews

Berry House Veterinary Practice has a 4.6-star Google rating from 440 reviews.

• •Recent reviews are strongly positive about the practice’s manner with both pets and owners, often describing the team as caring, considerate, and reassuring.
• •Several owners describe long-term loyalty, including people who have used the practice for many years and returned with new pets because of earlier good experiences.
• •Communication stands out as a recurring theme, with praise for warm reception staff, understanding phone support, and vets who explain treatment choices without being pushy.
• •Detailed feedback on difficult situations is especially positive, including gentle end-of-life care; views on cost are mixed, with one owner calling the practice pricey while another felt the consultation price was reasonable.