Medivet Cheshunt Animal Clinic

Services

• •Routine and preventive care: consultations, vaccinations and boosters, parasite care, microchipping, and nurse clinics. Recent reviews mention health checks, first visits, and pets being handled kindly, as well as owners joining the clinic’s monthly pet plan or treatment scheme.
• •Surgical care and procedures: neutering is a clear strength in reviews, with owners praising thorough pre-op explanations, updates during the day, and follow-up after surgery. Earlier feedback also mentions tumour removal and support through more serious treatment.
• •Diagnostics and clinical support: the clinic lists X-rays and an in-house laboratory on site.
• •Additional services listed by the clinic: dentistry, home visits, and Animal Health Certificates.
• •Emergency, ongoing, and end-of-life support: reviews mention an emergency visit where the reception team were especially reassuring, as well as compassionate help when saying goodbye to a pet and continuity of care for long-term clients.
• •Out-of-hours arrangements: out-of-hours care is provided via a nearby 24-hour Medivet hospital, with a free phone assessment before an out-of-hours consultation.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Some reviews speak positively about the value of the monthly pet plan.

• •Out-of-hours consultation: £130
• •Out-of-hours phone assessment: no charge

People

• •Lindsay Thomas: named by the clinic as a partner and veterinary surgeon. Reviews describe Lindsay as thorough, caring, and clear, with praise for treatment of anxious pets, serious illness, and end-of-life support.
• •Jenny: repeatedly praised at reception, including by long-term clients and one owner who said she was especially comforting and reassuring during an emergency visit.
• •Veterinary nurses: strongly praised for clear explanations around neutering, keeping owners updated during the day, and checking in after surgery.

Reviews

Google rating: 4.3/5 from 189 reviews. Recent feedback is mostly positive, with a steady theme of loyal long-term clients alongside a smaller number of complaints about communication and cleanliness.

• •Many owners describe the team as helpful, understanding, friendly, and compassionate, with several saying they have stayed with the practice for years.
• •Reception and nursing support stand out particularly well, with Jenny singled out for reassurance during a stressful emergency and nurses praised for excellent communication around cat neutering.
• •Reviews also mention pets being treated gently and professionally during routine visits, health checks, and general appointments.
• •Negative comments are mainly about vet manner, with some owners describing certain vets as rude, patronising, or dismissive, plus one isolated complaint about surface cleanliness and a suspected flea issue.