Walton Lodge Veterinary Group Ltd – Vets in Ware
Clinic Overview
- Recent feedback is strongly positive, with many owners describing the practice as friendly, welcoming, and easy to deal with from first contact onwards. - Communication is a consistent strength: reviewers mention vets listening carefully, explaining health issues and X-ray results clearly, and following up on how pets are responding to medication. - Several owners specifically praise the team’s calm, gentle handling of anxious or reactive dogs, and one recent review highlights a kitten’s first vaccinations being handled kindly.
Services
- •Consultations and treatment planning: appointments include discussing options, explaining health issues clearly, and talking owners through next steps. Recent reviews also mention thorough follow-up, including calls to check how dogs are getting on with medication.
- •Diagnostic imaging: X-rays are specifically mentioned, with vets taking time to review findings and explain results and treatment plans clearly when pets are collected.
- •Emergency and general pet care: the clinic states 24-hour emergency care and provides care for dogs, cats, and guinea pigs.
- •Preventive care: reviews mention first vaccinations, routine health check reminders, and ongoing flea and worm treatment support through a monthly pet plan.
- •Supportive handling and follow-up: several owners mention good support for nervous, anxious, or reactive dogs, with pets handled calmly and gently.
- •Training role: the clinic is listed as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Omar (vet): praised as kind, empathetic, personable, and highly caring toward animals.
- •Scott (vet): repeatedly highlighted for a calm, gentle manner, especially with nervous dogs.
- •Wider team: reviews speak warmly about the reception staff, nurses, and vets, describing them as friendly, welcoming, knowledgeable, and compassionate.
Reviews
Google rating: 4.5 stars from 164 reviews.
- •Recent feedback is strongly positive, with many owners describing the practice as friendly, welcoming, and easy to deal with from first contact onwards.
- •Communication is a consistent strength: reviewers mention vets listening carefully, explaining health issues and X-ray results clearly, and following up on how pets are responding to medication.
- •Several owners specifically praise the team’s calm, gentle handling of anxious or reactive dogs, and one recent review highlights a kitten’s first vaccinations being handled kindly.
- •A small minority of feedback raises concerns about costs, extra charges, and inconsistency between vets, but this sits against a much larger run of very positive recent experiences.

