Walton Lodge Veterinary Group Ltd

- Recent feedback is mostly very positive, with long-standing clients describing the practice as friendly, caring, and easy to get appointments with. - Owners often praise the team’s communication, including taking time to explain treatment options, health issues, and X-ray results clearly. - A recurring theme is the clinic’s handling of anxious or reactive dogs, with several reviewers saying their pets were managed calmly and reassuringly.

Walton Lodge Veterinary Group Ltd is a Ware practice that is part of IVC Evidensia. The clinic offers 24-hour emergency care and treats dogs, cats, and guinea pigs. Recent feedback is largely very positive, with repeated praise for clear communication, friendly staff, and calm handling of anxious dogs.

Services

•Consultations and treatment planning: appointments include discussing options, explaining health issues clearly, and talking owners through next steps.
•Diagnostic imaging: X-rays are specifically mentioned, with vets taking time to review findings and explain the treatment plan when pets are collected.
•Emergency and general pet care: the clinic states 24-hour emergency care and provides care for dogs, cats, and guinea pigs.
•Supportive handling and follow-up: several owners mention good support for nervous or reactive dogs, and some report being able to speak to a vet for advice or reassurance between appointments.
•Training role: the clinic is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Omar (vet): praised as kind, empathetic, personable, and highly caring toward animals.
•Scott (vet): repeatedly highlighted for a calm, gentle manner, especially with nervous dogs.
•Wider team: recent reviews also speak warmly about the reception staff, nurses, and clinicians, describing them as friendly, welcoming, and good at explaining care.

Reviews

Google rating: 4.5 stars from 150 reviews.

•Recent feedback is mostly very positive, with long-standing clients describing the practice as friendly, caring, and easy to get appointments with.
•Owners often praise the team’s communication, including taking time to explain treatment options, health issues, and X-ray results clearly.
•A recurring theme is the clinic’s handling of anxious or reactive dogs, with several reviewers saying their pets were managed calmly and reassuringly.
•One negative review reports concerns about costs, hidden charges, changing vets, and test recommendations, but this is outweighed by a much larger number of recent positive experiences.

Reviews for Walton Lodge Veterinary Group Ltd

Note: Showing the 10 most recent Google reviews out of 150 we track in total. Recent reviews may not be representative of overall sentiment.

andrea harvey

3 weeks ago

We’ve been goon to this vet’s now for 9 years. The reception staff are so friendly. It’s always easy to get an appointment. The care the animals get from the clinicians is excellent. Would always recommend!

John Porter

1 month ago

Omar is a pleasure to deal with.. what a great vet & practice

Craig Wheeldon

2 months ago

Absolutely outstanding a big thank you from myself and dash for everyone's effort hospitality and communication. Second to none today. Very kind and human. Thank you all.

Pauline Wing

3 months ago

Excellent service as usual. Friendly; listens to concerns, handles my anxious reactive dog well

Karen Huckle

4 months ago

From our first call to the vet practice and collection after XRays was totally impressed with our experience. The staff were all lovely made us welcome and reassuring us about their care of our dog. The Vet took the time to review and explain the health issues. On our return to pick our dog up, the vet took their time to clearly explain review of the XRay results to plan way forward with treatment.

Ola N

My experience with Walton Lodge was very different from the care we have at Max & Min Vets. The service was expensive, and there were often hidden charges added on top of the expected costs. The vet who saw my boy seemed uneasy around him, which made him anxious and scared. It took time with our new vet to rebuild his confidence and reassure him that check-ups are safe. Several unnecessary tests were recommended, while the ones that were actually needed were overlooked. Staff also seemed to change frequently (vets especially), creating inconsistency and a generally stressful environment. Switching from WLV to Max & Min was honestly the best decision we made for our dogs.

Lillah Galloway

Outstanding vets with our nervous dog to us, his very concerned parents definitely recommend

Kate K

5 months ago

Walton Lodge Veterinary Practice is a wonderful place, filled with caring and dedicated people. All of the vets, nurses, and reception staff are incredibly kind, professional, and understanding — you can really tell how much they care about both pets and their owners. Scott, one of the vets at Walton Lodge, is especially kind and has a remarkable connection with animals. My dog, who is usually very nervous, absolutely loves him — his calm and gentle manner puts her completely at ease. It’s clear that he, like the rest of the team, genuinely loves what he does. From the warm welcome at reception to the attentive care in the consultation room, every visit feels positive and reassuring. Walton Lodge combines professionalism with real compassion, and I couldn’t recommend them more highly for anyone looking for exceptional veterinary care.

Gabriela B

6 months ago

I recently took my 15-year-old dog to this clinic and was deeply impressed by the professionalism and compassion of the entire staff. 🐾 From the reception to the veterinarians, everyone showed patience, kindness, and true care – not only for my dog’s needs, but also for my emotions as an owner. The vet explained everything clearly, answered all my questions with calm and empathy, and made sure I understood each step of the treatment. It is obvious that animals here are treated with love as well as medical knowledge. I wholeheartedly recommend this clinic to anyone looking for not just excellent veterinary care, but also people who genuinely put their hearts into what they do. Thank you so much for the wonderful care and support you provided to my beloved companion. ❤️

Summar Parratt

7 months ago

Such a good experience with this vet, they told us all our options, able to speak to the vet and get advice/reassurance between appointments. Really helpful and lovely staff.