Bishops Veterinary Surgery – Vets in Hatfield
Clinic Overview
- Recent reviewers repeatedly describe the staff as friendly, helpful, knowledgeable and caring, with several saying they feel well looked after. - Communication remains a clear strength, with praise for transparent consultations, treatment plans being explained properly, and a notably non-pushy approach. - Owners also mention thoughtful care for individual pets, including staff remembering pets' names, supporting an anxious dog during repeat visits, and good experiences around dentals, day-stay tests and castration.
Services
- •Consultations and routine care: The practice offers consultations and treatment planning, with reviews often highlighting clear explanations, time to answer questions, and vets checking owners were happy with the proposed plan. Vaccinations are listed for dogs, cats and rabbits.
- •Diagnostics: Website-listed diagnostics include in-house blood and urine analysis, cytology and microscopy, digital x-rays and ultrasound. Reviews also mention pets staying in for tests during the day.
- •Surgery and procedures: The clinic offers surgery, including neutering/castration, and dental procedures. Recent examples mentioned by owners include a cat dental and a puppy castration.
- •Handling and support: Reviews describe the team as patient and reassuring, including with nervous pets; one owner specifically mentions staff going out of their way to help an anxious dog feel more comfortable during visits.
- •Species seen and emergencies: The website says the clinic sees cats, dogs, rabbits, guinea pigs, ferrets and hamsters. Emergency care is stated as available, though no specific out-of-hours arrangement is published.
Pricing
No published pricing information is currently available for this clinic.
People
- •Cosy: Mentioned positively for explaining the consultation clearly and discussing treatment options transparently.
- •Catherine: Older reviews praise Catherine as caring, supportive and attentive to both pets and owners.
- •Reception team: Frequently described as welcoming, friendly and helpful.
- •Nurses and vets: Reviews regularly mention compassionate handling, clear communication and efforts to help nervous pets feel at ease.
Reviews
Bishops Veterinary Surgery has a Google rating of 4.7/5 from 226 reviews.
- •Recent reviewers repeatedly describe the staff as friendly, helpful, knowledgeable and caring, with several saying they feel well looked after.
- •Communication remains a clear strength, with praise for transparent consultations, treatment plans being explained properly, and a notably non-pushy approach.
- •Owners also mention thoughtful care for individual pets, including staff remembering pets' names, supporting an anxious dog during repeat visits, and good experiences around dentals, day-stay tests and castration.
- •Most recent feedback is strongly positive, but there is a serious negative review alleging delays in arranging tests for a very unwell cat.

