Bishops Veterinary Surgery

- Many reviewers describe the team as kind, compassionate and easy to talk to, with strong praise for reception staff, nurses and vets. - Communication is a recurring strength: owners mention treatment options being explained clearly, questions being answered patiently, and consent being checked before anything is done. - Recent reviews include positive experiences with dentals, tests requiring day stays, and castration, with owners saying pets were well looked after and often relaxed returning to the clinic.

Bishops Veterinary Surgery is an IVC Evidensia practice in Hatfield, Hertfordshire. It sees a range of pets including dogs, cats, rabbits and small mammals, and offers consultations, diagnostics, surgery, dental care and vaccinations, with emergency care stated as available. Recent feedback is mostly positive about clear communication, kind handling and supportive staff, though a small number of serious negative reviews raise concerns about urgent care and rabbit post-operative management.

Services

•Consultations and treatment planning: Reviews frequently mention vets explaining options clearly, answering questions, and checking owners are happy with the plan before going ahead.
•Diagnostics: Website-listed diagnostics include in-house blood and urine analysis, cytology and microscopy, digital x-rays, and ultrasound. Recent reviews also mention pets staying in for tests during the day.
•Surgery and procedures: The practice offers surgery, including neutering/castration, and reviews mention a puppy’s castration and pets being cared for through the process.
•Dental care: Dental procedures are listed on the website, and one recent reviewer mentions a cat having a dental at the practice.
•Vaccinations: Website information lists vaccinations for dogs, cats and rabbits.
•Species seen: The website says the clinic sees cats, dogs, rabbits, guinea pigs, ferrets and hamsters.
•Emergency care: Emergency care is stated as available, though no specific out-of-hours arrangement is published.

Pricing

No published pricing information is currently available for this clinic.

People

•Catherine: Named in reviews as caring, supportive and attentive to both pets and owners.
•Cosy: Named in a positive consultation review.
•Reception team: Regularly praised as welcoming, friendly and helpful.
•Nurses: Mentioned as especially good at handling stressful visits and helping nervous or excitable dogs feel comfortable.
•Vets: Reviews often highlight clear explanations, compassionate manner and transparent discussion of treatment plans.

Reviews

Bishops Veterinary Surgery has a Google rating of 4.7/5 from 216 reviews.

•Many reviewers describe the team as kind, compassionate and easy to talk to, with strong praise for reception staff, nurses and vets.
•Communication is a recurring strength: owners mention treatment options being explained clearly, questions being answered patiently, and consent being checked before anything is done.
•Recent reviews include positive experiences with dentals, tests requiring day stays, and castration, with owners saying pets were well looked after and often relaxed returning to the clinic.
•The overall picture is positive, but there are serious negative accounts too, including one recent complaint about delays in testing for a very unwell cat and an older complaint about rabbit post-operative care.

Reviews for Bishops Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 216 we track in total. Recent reviews may not be representative of overall sentiment.

Mary Lisles

1 month ago

We use Bishops vets for our cats and our dog. The reception staff and the vets are all amazing. Our cat Poppy was recently there for a dental and I have no doubt she was well cared for. Evie our cockerpoo loves going there she gets so excited and has to be stroked by everyone. I wouldn’t go anywhere else with my animals.

Sandra Puleston

Fantastic vets would highly recommend kind compassionate easy to talk to

Courtney Cullum

AVOID!!! My 10 year old beloved cat became seriously ill a month and a half ago displaying signs of a horrible ear infection which progressed onto bleeding from the nose and mouth plus other horrible symptoms.. I tried to get him an appointment to get him treatment time and time again but all the bishops vets could do was make him wait longer and longer before he could have tests done to find out what was causing his sudden downfall! I was watching my cat suffer and deteriorate for a month and a half going backwards and forwards to 3 different vets due to how serious the illness was. Bishops vets knew that my cat was declining fast daily to the point where he couldnt walk or do anything in the end and when I was constantly telling the vets this.. all they could say was that he had to wait a week for the tests instead of pushing his tests forward to save his life.. well he died 6 days before the date bishops had given him for these tests. Turned out he had a severe ear infection that led to his brain which killed him so I had to sit there with my cat in my arms while he took his last breath so he didnt suffer anymore since he suffered for a month and a half prior. Bishops failed him and me! 💔😡

Damian Figura

3 months ago

Very good veterinary surgery! Nice people and excellent help!

Rosa Gandarilla

4 months ago

Erica Hook

First visit was excellent. Clean and tidy in all areas I saw. Staff very friendly. Cosy explained during consultation. Vet asked me if treatment plan was acceptable, did nothing without me agreeing. Totally transparent in everything suggested.

Ayse Ormandji

5 months ago

My dog cobra had some tests done at this vet’s. Very friendly welcoming staff. My dog had to spend most of the day there so very reassuring to know she was in good hands and looked after.

Pelin xox

My puppy Winnie had his castration surgery here, very caring staff and super helpful throughout the process 😊😊

Jamie Hart

7 months ago

The reception team are amazing, so welcoming and friendly. But the Nurses have been brilliant both have made what has been a very stressful experience with a very boisterous male french bulldog a distant memory, they went above and beyond to make sure my beautiful boy got what he needed done and made sure he was in no way stressed or worried he loves seeing them both which for him is progress. Thank you very much.

helen maynard

10 months ago

Catherine and the team are so caring, supportive and generally wonderful team. They don’t just care and look after our pets but they look after the owners too! Highly recommend this practice. Thank you Catherine and your wonderful team Helen, Paul and of course Theo 🩷💙😻