Two cockatoos on branch

Bishops Veterinary Surgery

#1 Vet in Hatfield, Hertfordshire

4.7
Corporate

Bishops Veterinary Surgery – Vets in Hatfield

Updated January 2026

Clinic Overview

- Communication and consent: owners describe vets explaining recommendations clearly and checking agreement before any plan is carried out. - Support during stressful cases: several reviews describe staff reassuring owners, answering questions, and explaining things when owners were struggling to understand. - Handling and inpatient stays: owners mention pets staying in for tests/procedures and being well looked after; one review highlights nurses reducing stress for an excitable dog.

Services

  • Consultations and treatment planning: owners mention vets explaining options and checking the plan is acceptable before proceeding.
  • Diagnostics
  • In-house blood and urine analysis
  • Cytology and microscopy
  • Digital x‑rays and ultrasound
  • Reviews mention dogs having “tests” and staying in for much of the day.
  • Surgery: including neutering/castration (castration specifically mentioned in reviews).
  • Dental procedures (listed on the website).
  • Vaccinations: for dogs, cats and rabbits (listed on the website).
  • Species seen (per website): cats, dogs, rabbits, guinea pigs, ferrets, hamsters.
  • Emergency care: stated as available, but no specific arrangements are provided.

People

  • Catherine: named in a review; described as supportive to both pets and owners, alongside “the team.”
  • Reception team: repeatedly mentioned as welcoming; one review specifically calls out reception as “amazing.”
  • Nurses: multiple reviews describe nurses helping manage stressful visits and working to keep a “boisterous” dog from becoming stressed, with owners noting their dog became comfortable coming in.
  • Vets (not named in recent reviews): owners describe being talked through what’s happening and having treatment plans explained and agreed in advance.

Reviews

Google rating: 4.7 stars from 214 reviews.

  • Communication and consent: owners describe vets explaining recommendations clearly and checking agreement before any plan is carried out.
  • Support during stressful cases: several reviews describe staff reassuring owners, answering questions, and explaining things when owners were struggling to understand.
  • Handling and inpatient stays: owners mention pets staying in for tests/procedures and being well looked after; one review highlights nurses reducing stress for an excitable dog.
  • Long-term loyalty: one reviewer mentions staying with the practice for decades.
  • Conflicting experiences for rabbit post-op care: a detailed older 1‑star review alleges poor management of a rabbit after spaying and says referral to emergency hospital care wasn’t advised; this conflicts with the practice being described as “Rabbit Friendly” on the website and with more recent broadly positive experiences.

Special Services

Emergency Services
Vet Nurse Training

Location

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