Dog & Cat Vets in Hitchin

Berry House Veterinary Practice, located in Hitchin, England, is a highly reputable clinic with a 4.6-star rating based on 431 reviews, indicating consistently positive feedback from a large client base. This impressive rating underscores the clinic’s commitment to high-quality care and customer satisfaction. The practice offers a range of services, including a veterinary nurse training facility and emergency veterinary services, indicating a comprehensive approach to animal healthcare and professional development. Customer reviews highlight the clinic’s strengths, particularly the exceptional care provided by the staff. Long-term clients, like Kit Jolly Roger Custom Rifles, commend the clinic for its excellent service despite acknowledging its higher costs, which reflect the quality of care. Several reviews specifically praise individual staff members, notably Sarah Richardson, for her dedication and compassionate care. Sarah is frequently mentioned for her attentive support and understanding, particularly in challenging circumstances, as noted by Cassie Berry, whose dog Ollie has been a long-time patient. The clinic is also recognized for its empathetic approach during difficult times. Laci Brooks-Maskell shared a heartfelt experience about the compassionate care provided during her cat's euthanasia, highlighting the clinic’s ability to create a supportive environment for both pets and their owners. Overall, Berry House Veterinary Practice is highly recommended for its professional and empathetic care, transparent pricing, and a team that genuinely values the well-being of their patients. This makes it a trusted choice for pet owners in the Hitchin area seeking dedicated and compassionate veterinary services.

Hitchin Veterinary Surgery, located in Hitchin, Hertfordshire, is a highly regarded clinic offering comprehensive veterinary services, including emergency care. With an outstanding rating of 4.9 stars from 447 reviews on Google, the clinic is well-received by its community for its excellence in pet care. Customer feedback highlights several strengths of the clinic. Many reviewers praise the professionalism and kindness of the staff, emphasizing their gentle approach with animals, which helps reduce stress for both pets and owners. Reviewers such as Tally Hall and Laura Stapleton recount positive experiences, with Tally expressing gratitude for the clinic's adept handling of her epileptic dog, and Laura appreciating the empathetic way the staff managed the aftermath of a tragic accident involving her cat. Despite the overwhelmingly positive feedback, a recent review by Vercin raised concerns about an expired microchip kit and perceived condescension from a vet. This isolated incident contrasts with the generally high praise the clinic receives. Paula Marsden-Robbins also commends the clinic's friendly atmosphere and effective communication, although she awarded four stars, suggesting room for minor improvements. Overall, Hitchin Veterinary Surgery is celebrated for its attentive care and supportive staff. Their ability to handle both routine and emergency situations with professionalism and empathy makes them a reliable choice for pet owners in Hitchin. While one negative review exists, the predominant sentiment is one of trust and appreciation for the quality service provided by the clinic.