Dog & Cat Vets in Waltham Cross

Medivet Mansfield Cottage in Waltham Cross, Hertfordshire, is a highly-regarded veterinary clinic with a strong reputation for both routine and emergency care, boasting a 4.6-star rating based on 151 Google reviews. This high rating, coupled with the number of reviews, indicates a consistently positive experience for clients. The clinic is noted for its veterinary nurse training facility and offers emergency veterinary services, which can provide peace of mind for pet owners in urgent situations. Customer reviews highlight the clinic's friendly and professional staff, with specific mentions of individuals like Sarah, who is commended for her caring nature, and Agata, who is noted for her gentle and thorough examinations. Several reviews also mention Paul and Aggie as part of the supportive team. Clients appreciate the continuity of care provided by seeing the same vet regularly, which is crucial for building trust and understanding between the pet owner and the veterinary team. The clinic’s ability to accommodate same-day appointments is another aspect that clients find valuable, as highlighted in multiple reviews. While the clinic is praised for its exceptional care, there is a mention of the cost of services, particularly for procedures like blood tests. However, this is a common concern across veterinary practices and does not detract significantly from the overall positive feedback. Medivet Mansfield Cottage maintains a clean and welcoming environment, with staff who are described as helpful, informative, and kind, making it a recommended choice for pet care in the area.

Medivet Cheshunt Animal Clinic, located in Waltham Cross, is a reputable veterinary practice known for its comprehensive services and caring staff. With a Google Maps rating of 4.3 stars from 161 reviews, the clinic has received generally positive feedback, though there are areas for improvement. The clinic offers specialized services, including veterinary nurse training and emergency veterinary services, indicating a commitment to both education and urgent care. Customer reviews highlight the professionalism and compassion of the veterinary team, with particular praise for a vet named Lindsay. Multiple reviews emphasize the thorough and caring nature of the staff, with clients expressing satisfaction with the treatment of their pets. For example, Robert Rayson Fearon commends the professionalism and caring approach towards his elderly cat, while Raymond Page, a long-term client, extols the high level of care received over the years for his pets, particularly praising Lindsay's dedication. However, a review from F K points out issues with the reception staff, describing an incident that left them feeling unwelcome despite the positive experience with the vets. This suggests an area where the clinic could focus on enhancing customer service at the front desk to improve the overall client experience. Overall, Medivet Cheshunt Animal Clinic is recognized for its high-quality veterinary care and compassionate staff, making it a recommended choice for pet owners in the Waltham Cross area, though attention to customer service in the reception area could further enhance its reputation.

Highfield Veterinary Surgery in Waltham Cross, Hertfordshire, maintains a strong reputation with a 4.7-star rating from 56 Google reviews, suggesting a high level of customer satisfaction. The clinic is praised for its knowledgeable staff and compassionate care. Richard, a vet at the clinic, is noted for his expertise with Greyhounds, providing calm and sensible treatment options, as highlighted by a 5-star review from Julie Finegan. The clinic has received commendations for its compassionate handling of difficult situations, such as the peaceful euthanasia of a hamster, as shared by Jo Hammond. Another reviewer, Margaret Lennon, appreciated the personal touch and reasonable pricing when taking her kitten to the clinic, noting the staff's attentiveness and thorough explanations. However, not all experiences have been positive. Susan Sharland shared a 1-star review, expressing dissatisfaction with how the clinic handled her situation after she sought dental services elsewhere due to high costs. This review highlights a potential communication issue within the practice when clients seek services outside the clinic. Overall, the feedback indicates a generally positive reputation with specific praise for individual veterinarians like Richard, Emily, and Mark, who are recognized for their expertise and efficient service. While most reviews emphasize helpful and compassionate care, potential clients should be aware of the clinic's policies regarding external services to avoid misunderstandings. Pricing transparency is noted in the reviews, with dental cleaning quoted at over £400, which some may find steep.