Emergency Vets in Watford

Avenues Veterinary Clinic, located in Watford, boasts an impressive 4.9-star rating from 225 reviews, indicating a strong and consistent reputation for excellence. The clinic is recognized for its comprehensive veterinary services, including 24/7 emergency care and a veterinary nurse training facility, which highlights its commitment to both animal welfare and professional development within the field. The written reviews further underscore the clinic's dedication to high-quality care and customer satisfaction. Many clients, like Katie, have been loyal to the clinic for years and commend the attentive and compassionate care their pets receive. Katie shares her positive experiences over the years, particularly praising the team's handling of her cat's recent anaesthetic procedure. Leah Fountain echoes this sentiment, appreciating the understanding and support shown by the staff during difficult times, such as the passing of a pet. Dorothy Attwood highlights the practice's proactive approach, with follow-up calls showing their genuine concern for pet recovery and well-being. Susan Pierce emphasizes the honesty and friendliness of the team, reinforcing the clinic's reputation as a reliable and approachable establishment. Rasa Sundari dasi's smooth experience with a pet's first vaccination further illustrates the clinic's efficiency and professionalism. Avenues Veterinary Clinic is a trusted choice for pet owners in the Watford area, reflected in its stellar reviews and comprehensive service offerings. While specific pricing information is not provided, the clinic's focus on quality care and customer relationships is evident, making it a top recommendation for veterinary needs.

Vets4Pets Watford Century, located in Watford, Hertfordshire, serves as both a veterinary clinic and a training facility for veterinary nurses. It offers emergency veterinary services, boasting extended hours to address urgent pet health issues. Despite its convenient services, the clinic has a mixed reputation based on customer feedback. The clinic has a Google Maps rating of 4.1 stars from 183 reviews. However, the five most recent written reviews paint a less favorable picture, each awarding the clinic just one star. These reviews highlight significant concerns regarding customer service, communication, and treatment quality. Several reviewers expressed dissatisfaction with the clinic's management and customer service. Issues included difficulty reaching the clinic by phone, problems with appointment scheduling, and concerns over the attentiveness and warmth of the staff. One reviewer noted repeated misdiagnoses, leading them to seek a second opinion elsewhere, where their pet received more comprehensive care. Additionally, there were complaints about pricing transparency and follow-up care. One customer highlighted a billing error, while another expressed frustration with the clinic's refusal to honor a prepaid vaccine from another location within the same veterinary chain. Another review detailed a lack of support and responsibility from the clinic following a surgical procedure. Overall, while Vets4Pets Watford Century provides essential veterinary services and training opportunities, its customer service and communication practices appear to require improvement. Potential clients may wish to consider these aspects and the broader range of reviews when deciding on veterinary care for their pets.