Attimore Veterinary Group

Attimore Veterinary Group in Welwyn Garden City is a long-established small-animal practice, dating back to the 1960s, and is part of CVS Vets. It treats dogs and cats as well as rabbits, small mammals and reptiles/tortoises, with on-site diagnostics including an in-house lab, X-ray and ultrasound, plus surgical services such as orthopaedic and soft-tissue surgery and cardiology. Recent feedback is mixed: some clients praise individual vets for kind, supportive care, while others report problems with reception interactions, phone access and pricing.

Services

•Routine and preventive care: consultations, vaccinations, parasite control, microchipping and six-month health checks. Recent reviews mention cat appointments, annual check-ups and ongoing treatment for a dog with arthritis.
•Nurse clinics and general support: nurse clinics are offered, including blood pressure checks.
•Dentistry and surgery: dentistry, general surgery, orthopaedic surgery and soft-tissue surgery are listed.
•Diagnostics and specialist support: in-house laboratory testing, X-ray, ultrasound and cardiology are available on site.
•Rehabilitation and adjunct therapies: physiotherapy and acupuncture are listed.
•Additional pet care services: grooming and nail clipping, anal sac expression, home visits and GB pet travel documentation.
•Species seen: dogs, cats, rabbits, guinea pigs, gerbils, hamsters, ferrets, reptiles and tortoises.
•Emergency arrangements: emergency support is available during normal opening hours; out-of-hours emergencies are referred to Vets Now Barnet or Vets Now Hemel Hempstead.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. One published example is a cat annual booster at £92, and recent reviews also complain about medication and consultation costs, with some owners describing the practice as expensive.

People

Alex is named in recent reviews and is warmly recommended as a kind and supportive vet during a cat appointment. An older review also praises an unnamed vet for spending extra time brushing out matted fur and trimming an elderly cat's claws during a check-up. Feedback on the wider team is mixed, with some owners praising both the vets and administration team, while others are critical of reception interactions.

Reviews

Google reviews stand at 4.3/5 from 265 reviews.

•Positive feedback includes praise for individual vets, especially Alex, who is described as kind and supportive during a cat visit.
•Pricing is a recurring complaint in recent negative reviews, including the £92 cat booster and concerns about medication mark-ups and consultation charges.
•Several reviewers report problems with reception manner and communication, including difficulty getting through by phone and feeling dismissed when arranging appointments.
•Experiences of compassion appear inconsistent: some owners describe the team as caring and professional, while others report an upsetting lack of sensitivity during bereavement-related visits.

Reviews for Attimore Veterinary Group

Note: Showing the 10 most recent Google reviews out of 265 we track in total. Recent reviews may not be representative of overall sentiment.

Alice Davin

2 months ago

Its such a shame that vets care more about money than our animals. My 8 year old Shih Tzu has suffered with Arthritis for some years. Took him and was charged nearly 100.00 for 2 medications. I ask the vet if in the future Could obtain a prescription in the future. Yes not a problem has on going issue. Its just a pain killer and anti inflammation. On line 5.69 instead of 47.00 at the vets. Called but NO need to bring him in to be charged 60.00 to tell me yes he as Arthritis. Its disgraceful and hopefully the government new legislation will kick in soon and they cant get away with it. So they have lost a customer and would rather drive 27 miles to old vets who will give me a prescription. Its weird how they reply to good reviews BUT not bad reviews so sums them up money focused

sipukka

7 months ago

£92 for annual cat booster injection. Absolutely disgusting. When challenged about the cost they couldn't justify it. My daughter was ripped off badly and we feel bad for her. It is NOT the cost of the injections, as we have a relation in the trade, so that's no excuse. Vets4Pets charge £64.00, and that includes a health check. One other local practice (will only name on request) charge £68. Another practice a few miles away charge £65. So, come on, how can you justify 92 POUNDS?????? Yes, your staff are kind and good at their jobs. But what do you think makes you so special that you can charge a third more than others??? Bear in mind we were in the consultation room less than 10 minutes, and we are aware of the price of vaccines. Interesting to hear your justification. More interesting, you never seem to respond to a review if it criticises you in any way. Perhaps it's because you can't answer the truth when confronted with it. Shame on you all.

Amanda Brown

Alex was so kind and supportive when I brought my cat in. I can highly recommend her as a vet.

GW DECORATORS

Terribly rude & disrespectful after 15 years of taking my dog there, do not USE!!

Rebecca Hedley

10 months ago

After being with atimore vets with my cats for 15 years, the past 2/3 years they have really gone downhill. My cat became ill and was needing regular visits to the practise. The reception staff are rude and never answer the phone. Whenever I ring up for an appointment you can never get anywhere. Either vets are busy or unavailable for any other reasons. My cat unfortunately passed away at home. We took her to the vets to be cremated and were met by rude unsympathetic reception staff and a vet who seemed uninterested. The overall attitude by all staff members wasn’t good at all. One receptionist even referred to our cat as “it”. We felt as though we were a burden to them when we had just had a cat pass away. We asked to speak to a vet and her answer was “well what would you like to talk about” bearing in mind my cat is lying dead on the table. Very rude and unacceptable, unprofessional. Wouldn’t recommend.

David Cooper

1 year ago

You will not find a more caring or professional veterinary clinic in the locality, and probably in the country, than Attimore. All the staff from the Vets to the Administration Team are superb. You can take your beloved pets there with confidence.