
Village Vet Potters Bar, part of Linnaeus Veterinary Ltd, is a well-regarded clinic located in Potters Bar, Hertfordshire. With a commendable Google Maps rating of 4.5 stars from 193 reviews, this veterinary practice is evidently appreciated by its clientele. Such a high rating from a substantial number of reviews suggests consistent quality and reliability in their services.
The clinic has received praise for its friendly and efficient staff, which plays a crucial role in keeping both pets and their owners at ease. Notably, reviews highlight individuals such as Beth and Dr. Goran for their outstanding care, professionalism, and ability to communicate effectively with pet owners. Receptionist Sandra is also frequently mentioned for her helpfulness and efficiency. These personal touches seem to contribute significantly to the clinic's positive reputation.
While most reviews are glowing, there is one outlier that points to a lack of advice from a vet during a consultation, indicating room for improvement in communication in certain instances. However, such feedback appears rare compared to the overall positive sentiment.
Village Vet Potters Bar also facilitates hassle-free insurance claims, as noted in one of the reviews, which can be a significant convenience for pet owners. While specific pricing details are not provided, the clinic's commitment to clear explanations during consultations is noted, suggesting transparency in their procedures and treatments.
Overall, the clinic is recommended for its welcoming atmosphere, consistent care, and the reliability of its services. This is further evidenced by repeat visits and recommendations from existing clients, indicating a strong level of trust and satisfaction within the community.
Note: Showing the 5 most recent Google reviews out of 193 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Always found the staff very friendly and this helps to keep pets calm and content. No issues with claiming insurance as insurance provider deals direct with practice and so far able to claim without an issue.
3 months ago
Very good practice, but unfortunately the vet who I saw did not offer any advice on what to do for my pet. I did not get any answers to some of the concerns I had, which left me feeling unhappy
6 months ago
Excellent veterinary practice – I’ve been very impressed with the level of care and service here. Beth is outstanding – thorough, professional and genuinely caring, with a brilliant manner that puts both pets and their humans at ease. Sandra on Reception is also fantastic: friendly, efficient, and always helpful. Highly recommend!
9 months ago
Dr. Goran is an exceptional veterinarian whose compassion and professionalism truly stand out. His genuine care for pet and ability to explain every step of the process put both pets and their owners at ease. Dr. Goran’s attention to detail and dedication to providing the best possible care are truly commendable. Thank you, Dr. Goran, for your kindness and for going above and beyond to ensure the well-being of our beloved pets!
10 months ago
Everyone is very welcoming. I have always managed to get a same day appointment if my dog is very unwell and I am really worried. Visiting the practice is a pleasure and my dog is rushing to get through the door when we go in to collect her worming and flea treatment tablets. At the consultation everything is clearly explained. I have recently recommended a friend to the practice and they have now joined.
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