
Medivet Cuffley, located in Potters Bar, is a veterinary clinic specializing in emergency services and veterinary nurse training. The clinic has a Google Maps rating of 4.4 stars based on 74 reviews, indicating generally positive feedback but with some room for improvement.
The written reviews present a mixed picture. Positive experiences are noted by several clients who appreciate the compassionate care and quick appointment scheduling. For instance, Corrina Batteson praises the staff for treating her cats well, while Lily Annalise Whyman highlights the attention and love her cat received. Ian Dust commends the thoroughness and empathy of the vet, noting clear communication and helpful staff.
However, there are notable negative experiences. Medeinė Degimaitė reported dissatisfaction with a recent visit, describing the vet as unprofessional and unsure, which led to a frustrating experience. Similarly, Sue Parsons expressed concern over the clinic's approach to a health test for her dog, feeling that it was handled poorly and that the advice given was unnecessary and distressing.
Overall, Medivet Cuffley seems to provide a generally reliable service, with many clients satisfied with the care their pets receive. However, some reviews suggest variability in service quality, particularly with communication and professionalism during consultations. No clear, transparent pricing information is available from the reviews or website data provided.
Note: Showing the 5 most recent Google reviews out of 74 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
My cats are always treated beautifully by everyone at Cuffley. Appointments are always offered quickly and the staff are all lovely!
2 months ago
For one years and a half we did not have any issues and we were very pleased with service provided. However this time it was really disappointing. The vet seemed completely lost and forgetting the reasons we came in. We came for three reasons, ears, flees and eyes, which to all three he said it is difficult to say. He seemed even scared of the cat, he was not even taking the cat from carrier bag. And when asked to check ears, he said is going to be difficult to check, the cats don't like that. Somehow I grabbed the cat, took him out and opened the ears for the vet to check (our cat is not agrresive, he just scared). Not sure if this is very professional. Although he did not see any signs of infection, he was still offering medication with antibiotics. We paid 50 pounds for nothing, we have exactly the same questions as we came in. Sadly, we will likely need to look for another vet..
2 months ago
The worst vets ever! My dog has been in this country for 6 years not once did they say my dog would need a test for a certain disease they could carry until I heard someone else talking about it in the vets. When I asked the vets she said that my dog will have to have a test and will not treat my dog until the test was done and if it was positive the best thing would be to put my dog down. I got my dog tested at another vets and she is negative I’ve never been so upset and worried, all medi vets want is your money!
2 months ago
such a positive experience yesterday with our cat! all the ladies made sure she got lots of attention & love 😊 thank you!!
a year ago
Our experience was very good and the vet was very thorough and took as much time as he felt necessary. He explained things very clearly to us and showed compassion and empathy. The staff were very good and booking appointments was easy
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