Clinic Not Accepting Clients from VetsCompared
Medivet Cuffley – Vets in Potters Bar
Clinic Overview
Medivet Cuffley is part of the Medivet group and offers access to 24/7 emergency care through one of the network’s 24-hour centres. Recent feedback is positive overall, with many owners praising a kind, professional team, quick appointments and attentive handling of cats and dogs. A smaller number of reviewers raise concerns about billing, administration and confidence in some consultations.
Services
- •24/7 emergency care access through Medivet’s network of 24-hour centres.
- •Routine consultations for cats and dogs, with reviews mentioning visits for ear, eye and flea concerns, injections, and general appointments.
- •Ongoing advice and communication support, including owners mentioning being able to send a photo or speak directly to a veterinarian when worried.
- •Compassionate end-of-life support, with one detailed review praising the clinic’s handling of a cat’s euthanasia, including a prepared room, time to say goodbye, and keepsake options.
- •Veterinary Nurse Training facility, as listed in the clinic information.
Pricing
No published pricing information is currently available for this clinic.
People
Pearly is the only staff member mentioned by name in recent reviews; one owner describes her as thoughtful, patient and highly compassionate during a difficult end-of-life appointment. More broadly, the team is often described as friendly, professional, kind and genuinely caring.
Reviews
Google rating: 4.5 stars from 102 reviews.
- •Many reviewers describe a warm, caring team that is friendly at reception and gentle with pets, especially dogs and cats.
- •Convenience is a recurring positive: owners mention being able to get appointments quickly, having efficient visits, and being able to speak directly with a vet or send a photo for advice.
- •One standout review praises the clinic’s compassionate support around a cat’s euthanasia, highlighting Pearly’s calm approach, clear communication and the care taken to make the experience as gentle as possible.
- •Negative feedback is less common but centres on billing and administration, including a complaint about double charging and a missed appointment fee, plus a few concerns about the quality or clarity of some consultations.
