Village Vet Potters Bar

Village Vet Potters Bar is part of the Village Vet “family of veterinary practices” (a wider group of practices, rather than a standalone independent). Reviews most often describe a busy, multi-pet-friendly practice that can accommodate urgent needs—one owner says they’ve “always managed to get a same day appointment” when their dog was very unwell. Multiple reviewers also highlight clear explanations during consultations and a calm, welcoming environment that helps pets settle. A few reviews conflict with this, reporting “rude staff,” feeling the practice is “overpriced,” and one visit where the vet “did not offer any advice” or address concerns.

Services

• •Appointments for unwell pets, including reports of same-day appointments when owners are worried about sudden illness.
• •Parasite prevention: owners mention collecting worming and flea treatment tablets.
• •Multi-pet visits: one reviewer notes bringing three dogs and a cat at the same time.
• •Insurance claims support: one owner reports their insurer deals directly with the practice, and they’ve been able to claim “without an issue.”

People

• •Beth (vet): described as “thorough” and able to put “both pets and their humans at ease,” with owners noting a professional, step-by-step approach.
• •Dr. Goran (vet): repeatedly praised for explaining “every step of the process” and for attention to detail and compassion.
• •Sandra (reception): mentioned as friendly, efficient, and consistently helpful.

Reviews

Google rating: 4.5 stars from 196 reviews. “”

• •Calm, friendly handling that helps pets cope: owners mention staff friendliness helping keep pets “calm and content.”
• •Communication can be a strength, but not consistently: several reviews praise clear explanations, while one reports leaving without advice or answers to concerns.
• •Access for urgent worries: at least one owner reports getting same-day appointments when their dog was very unwell.
• •Admin/insurance: one reviewer reports smooth insurance claiming because the provider deals directly with the practice.
• •Cost and manner concerns from a minority: one review calls the practice “overpriced,” and another describes “rude staff.”