
#1 Vet in Hertford, Hertfordshire
Max and Min Veterinary Practice, located in Hertford, is highly regarded by its clients, boasting an impressive 4.9-star rating from 155 reviews. This high rating is reinforced by consistent praise in the detailed customer reviews, highlighting the exceptional care and professionalism of the staff. The practice is also known for its Veterinary Nurse Training facility, which adds to its credibility and expertise in animal care.
Customers frequently commend the practice for its compassionate and attentive service. One review mentions the affordability and value of procedures, such as a dog's lump removal surgery, compared to other practices. Another review cites a positive experience with vet Bonnie Cheung, who provided a thorough and reassuring second opinion on a dog's spinal issue. This reflects the staff's commitment to building trust with both pets and their owners.
The reviews highlight several key individuals, including Bonnie Cheung and the practice owner, Anish, who are praised for their friendly and professional approach. Anish is noted for his ability to handle anxious pets without the need for muzzles, a testament to his expertise and understanding of animal behavior. Additionally, the receptionist, Rose, receives special mention for her kindness and empathy, which enhances the overall client experience.
The practice environment is described as modern, welcoming, and calming, with features such as spacious rooms, calming music, and aromatherapy, all contributing to a stress-free atmosphere for both pets and their owners. Overall, Max and Min Veterinary Practice is highly recommended for its outstanding service, expert staff, and caring approach to veterinary care.
Note: Showing the 5 most recent Google reviews out of 155 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
I was recommended by my neighbour to visit Max and Min after my previous vet quoted a very high price for my dog’s lump removal surgery. From the moment I walked in, the staff at Max and Min were exceptionally caring and provided amazing customer service. Even though my insurance didn’t cover the cost, I feel every penny spent was completely worth it. The team were so friendly, attentive, and genuinely caring — I was absolutely amazed by the level of compassion and professionalism they showed. I can’t recommend Max and Min enough — truly wonderful people who go above and beyond for pets and their owners!
a month ago
We took Otis, our 10 year old GSP to see Bonnie Cheung to get a second opinion on a spinal issue and we couldn't have asked for a more friendly and professional vet. She immediately gained Otis's trust was very thorough in her assessment. She explained everything clearly and reassured us that it wasn't as bad as we thought it might be. First visit to this practice and very pleased we've changed from our previous vet practice. Martin and Sharon (and Otis!)
2 months ago
Phoned at 5.30 today as my dog has been repeatedly sick and wanted some advice. Suggested I pop him to see them. Arrived at 5.50, straight into see Goran who assessed Barney thoroughly and gave him an anti sickness jab. Left at 6pm. Fantastic. Thank you so much for this amazing service. I love how much you care for our pets, which was why I left my old vet practice to join you when you set up. Thank you Jo
11 months ago
I can't recommend Max & Min Vets highly enough. Our cat, Benji, suffered a severe stomach injury that required multiple procedures and treatments. Throughout the entire process, the vets, nurses, and support team were incredibly helpful, patient, and supportive. Their modern, welcoming, and calming surgery made a stressful situation much more manageable. We're so glad we made the switch from our previous, outdated, and overpriced veterinary practice. Thank you for taking such great care of Benji. In the nicest possible way, we hope not to need your services again anytime soon! 😊 He’s very happy to be home and cone free!
a year ago
I simply can not praise this vet highly enough. Every interaction we had, from the first phone call to the first visit, the service was exemplary. Initially, Rose in reception was one of the nicest and kindest receptionists we've come across. She was so understanding of everything we needed and due to major issues with our previous vet (medivet) she really put our minds at ease. But the ultimate test was a visit with the vet himself as we've had massive issues at the last vets with them accusing our elderly dog of being aggressive and always requiring a muzzle but on the first visit which lasted a good 45 minutes with the owner Anish, he was able to inspect her all over without muzzle and no hassle, something medivet haven't been able to do for years as she's so anxious when she goes in. I can honestly say it's the best vet visit our girl has ever had and most noticeable difference was his tactics in order to relax the patient. The practice itself is designed beautifully. It's very spacious with calming music and aromatherapy oils in the air. Overall, I can't speak highly enough of Max & and Min, so if you're debating who to go to while reading this, do not hesitate to get in touch with them ❤️
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