Max and Min Veterinary Practice – Vets in Hertford
High £
13 Prices Tracked
Independent
Verified PricesClinic Overview
- Recent feedback is overwhelmingly positive, with many owners describing the team as kind, caring, professional and welcoming across both cat and dog visits. - Thorough, unrushed consultations are a strong theme. Reviewers say vets explain concerns clearly, are informative and reassuring, and make first-time owners feel comfortable.
Services
- •Diagnostics and consultations: The practice offers consultations, rapid cancer diagnosis, second-opinion appointments and assessment of more complex problems such as spinal issues. Recent reviews also mention a cat being scanned to investigate illness, with the team praised for organising drop-off and collection efficiently.
- •Surgery and procedures: Surgical care includes keyhole surgery, alongside procedures such as lump removal and routine castration and neutering.
- •Medical treatment: The clinic sees both acute and more involved cases requiring ongoing treatment or multiple procedures. Examples mentioned by owners include treatment for repeated vomiting and ongoing care for older cats.
- •Preventive and routine care: First vaccinations, microchipping and parasite prevention are offered, including a membership system that posts out flea and worm treatments. Recent reviews specifically mention puppy first jabs and microchipping, as well as cats registered for ongoing routine care.
- •Facilities and training: The practice uses digital technology in diagnosis and treatment and is noted as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviewers tend to focus more on the standard of care than on cost, though earlier feedback included one owner who felt treatment was worth paying for even without insurance cover, and another who had previously been quoted more elsewhere for lump removal surgery.
People
- •Anish (owner): Praised for thorough examinations and a reassuring manner. One review highlights him taking time with a first-time puppy owner during a puppy’s first vaccinations and microchip appointment.
- •Bonnie Cheung (vet): Named positively for a second-opinion consultation on a spinal issue, with owners highlighting her thorough assessment, clear explanations and calm approach.
- •Goran (vet): Previously praised for promptly assessing a vomiting dog and giving an anti-sickness injection during a late-day visit.
- •Rose (reception): Previously mentioned as especially understanding and kind, helping put an owner at ease.
- •Wider team: Recent reviews frequently praise the nurses, reception staff and the wider team for being friendly, helpful, knowledgeable and gentle with pets.
Reviews
Google rating: 4.9 stars from 177 reviews.
- •Recent feedback is overwhelmingly positive, with many owners describing the team as kind, caring, professional and welcoming across both cat and dog visits.
- •Thorough, unrushed consultations are a strong theme. Reviewers say vets explain concerns clearly, are informative and reassuring, and make first-time owners feel comfortable.
- •Owners continue to praise the clinic’s calm handling of pets, with comments about gentle care, a low-stress experience and animals being comfortable at the practice.
- •Front-of-house support also stands out, including friendly reception staff and flexible help with organising visits, scans and drop-off times. One 1-star review is a clear outlier, alleging a medication dosing error during a cat’s castration and poor complaint handling.
Special Services
Vet Nurse Training
