Max and Min Veterinary Practice

Max and Min Veterinary Practice is an independent, modern, purpose-built clinic (winner of the 2023 New Build Practice Design Award). Based on the clinic information and recent reviews, it appears set up for diagnostics and procedures as well as day-to-day care—owners mention everything from second opinions on spinal issues to anti-sickness injections given the same day, and lump removal surgery comparisons with other practices. Several reviews also describe a deliberately calming setup (for example spacious layout, calming music, and aromatherapy oils) and staff taking time to explain options clearly and handle anxious pets without forcing a muzzle.

Services

•Rapid cancer diagnosis (website).
•Keyhole surgery (website).
•Diagnostics and treatment using new digital technologies (website).
•Second-opinion consultations, including assessment of a spinal issue (review).
•Treatment for acute illness, including an anti-sickness injection after assessment for repeated vomiting (review).
•Management of more complex cases requiring multiple procedures and treatments (cat with severe stomach injury) (review).
•Surgery referenced by clients, including lump removal (review).
•Parasite prevention supported via a membership system where flea and worm treatments are posted out (review).
•Veterinary nurse training facility (clinic data).

People

•Anish (owner): Mentioned as taking an extended first appointment (described as ~45 minutes) and using tactics that helped an anxious elderly dog tolerate a full exam without a muzzle, where a previous practice reportedly could not (review).
•Bonnie Cheung (vet): Seen for a second opinion on a spinal issue; described as thorough, quickly gaining the dog’s trust, and explaining findings clearly (review).
•Goran (vet): Assessed a vomiting dog promptly and administered an anti-sickness jab during a late-day visit (review).
•Rose (reception): Named as being notably understanding and kind during early interactions, helping reassure an owner after problems at a previous practice (review).

Reviews

Google rating: 4.9 stars from 162 reviews. “”

•Multiple owners describe a calming clinic environment designed to reduce pet stress (thoughtful layout; calming music/aromatherapy mentioned).
•Repeated examples of clear, detailed explanations of possibilities and next steps, particularly around more worrying issues (for example, spinal concerns and complex cases).
•Owners highlight handling of anxious dogs in a way that avoids escalation (including an exam completed without a muzzle when another practice reportedly insisted on one).
•Several reviews mention fast help when needed, including being seen quickly for repeated vomiting and receiving an anti-sickness injection the same visit.
•A few comparisons to previous vets focus on price and value: one owner switched after a “very high” quote elsewhere for lump removal surgery, while still saying the care was “worth it” even when insurance didn’t cover the cost.

Reviews for Max and Min Veterinary Practice

Note: Showing the 5 most recent Google reviews out of 162 we track in total. Recent reviews may not be representative of overall sentiment.

patricia liles

a week ago

Fantastic experience today first time for my dog Bailey at max& min he was looked after exceptionally everyone was very nice and a calming experience for my dog 🐕

Lynn Gayler

3 weeks ago

I can’t recommend highly enough. Friendly, professional, caring. Words that sum up all the staff. Our 3 older cats are all receiving treatment here and I know they are in safe hands.

Marcin Woszczyk

a month ago

Hands down the best practice in the area, very friendly team who always put your pets first, Anish and the team are just absolutely amazing, been recommending to all dog walkers I met, you won’t be disappointed and your pets will love it.

Ola N

Max & Min Vets are honestly exceptional. The whole team is super friendly, caring and patient, and the clinic itself is so thoughtfully arranged that it really helps minimise any stress for our fur babies. Their membership system is brilliant — flea and worm treatments are posted directly to us, which saves time and avoids unnecessary trips. Every visit feels organised and relaxed, and the vets are incredibly knowledgeable. They take the time to explain every possibility clearly, so you always know exactly what is happening and why. My anxious boy actually wants to go in, even when it is his brother’s appointment, which says everything about how good they are. Highly recommended.

Simon Light

2 months ago

Excellent service with true compassion for your pet.

LuckyIrina irinkagoodwin

I was recommended by my neighbour to visit Max and Min after my previous vet quoted a very high price for my dog’s lump removal surgery. From the moment I walked in, the staff at Max and Min were exceptionally caring and provided amazing customer service. Even though my insurance didn’t cover the cost, I feel every penny spent was completely worth it. The team were so friendly, attentive, and genuinely caring — I was absolutely amazed by the level of compassion and professionalism they showed. I can’t recommend Max and Min enough — truly wonderful people who go above and beyond for pets and their owners!

Martin Dobson

We took Otis, our 10 year old GSP to see Bonnie Cheung to get a second opinion on a spinal issue and we couldn't have asked for a more friendly and professional vet. She immediately gained Otis's trust was very thorough in her assessment. She explained everything clearly and reassured us that it wasn't as bad as we thought it might be. First visit to this practice and very pleased we've changed from our previous vet practice. Martin and Sharon (and Otis!)

Jo

Phoned at 5.30 today as my dog has been repeatedly sick and wanted some advice. Suggested I pop him to see them. Arrived at 5.50, straight into see Goran who assessed Barney thoroughly and gave him an anti sickness jab. Left at 6pm. Fantastic. Thank you so much for this amazing service. I love how much you care for our pets, which was why I left my old vet practice to join you when you set up. Thank you Jo

Samantha Amico

11 months ago

I can't recommend Max & Min Vets highly enough. Our cat, Benji, suffered a severe stomach injury that required multiple procedures and treatments. Throughout the entire process, the vets, nurses, and support team were incredibly helpful, patient, and supportive. Their modern, welcoming, and calming surgery made a stressful situation much more manageable. We're so glad we made the switch from our previous, outdated, and overpriced veterinary practice. Thank you for taking such great care of Benji. In the nicest possible way, we hope not to need your services again anytime soon! 😊 He’s very happy to be home and cone free!

Craig Ramos-Stovin

a year ago

I simply can not praise this vet highly enough. Every interaction we had, from the first phone call to the first visit, the service was exemplary. Initially, Rose in reception was one of the nicest and kindest receptionists we've come across. She was so understanding of everything we needed and due to major issues with our previous vet (medivet) she really put our minds at ease. But the ultimate test was a visit with the vet himself as we've had massive issues at the last vets with them accusing our elderly dog of being aggressive and always requiring a muzzle but on the first visit which lasted a good 45 minutes with the owner Anish, he was able to inspect her all over without muzzle and no hassle, something medivet haven't been able to do for years as she's so anxious when she goes in. I can honestly say it's the best vet visit our girl has ever had and most noticeable difference was his tactics in order to relax the patient. The practice itself is designed beautifully. It's very spacious with calming music and aromatherapy oils in the air. Overall, I can't speak highly enough of Max & and Min, so if you're debating who to go to while reading this, do not hesitate to get in touch with them ❤️