Walton Lodge Veterinary Group – Vets in Hertford
Clinic Overview
- Friendly reception and staff manner: Several reviewers describe the team as pleasant, professional and welcoming, with especially warm comments about reception. - Reassuring advice and treatment: Owners often say they feel comfortable with the care provided and trust the practice with their pets. - Routine care mentioned positively: Kitten vaccinations and check-ups are specifically highlighted, and one owner says they returned after a year and still felt it was their favourite vet.
Walton Lodge Veterinary Group in Hertford is part of IVC Evidensia. The clinic is associated with routine pet care such as vaccinations and health checks, and recent feedback is generally positive about the service, advice and front-desk experience. A small number of reviews raise concerns about fees and an upsetting emergency-line interaction.
Services
- •Routine and preventive care: Reviews mention general health check-ups and routine vaccinations, including kitten vaccinations, with some owners returning over time for ongoing care.
- •General veterinary support: Owners often say they feel comfortable with the treatment and advice given, and that their pets are in good hands.
- •Emergency contact arrangements: An emergency phone line has been mentioned by reviewers.
- •End-of-life discussions: Euthanasia discussions or arrangements have also been referenced in feedback.
Pricing
No published pricing information is currently available for this clinic.
People
- •Reception team: Repeatedly described as helpful, welcoming and patient, including by one owner who said the receptionist was especially accommodating when they attended with a young child.
- •Clinical team: Unnamed vets and nurses are described as reassuring, friendly and professional, with several owners saying they trust the practice’s advice and treatment.
Reviews
Google shows 4.7 stars from 39 reviews. Recent feedback is mostly positive, with a couple of clear negative outliers.
- •Friendly reception and staff manner: Several reviewers describe the team as pleasant, professional and welcoming, with especially warm comments about reception.
- •Reassuring advice and treatment: Owners often say they feel comfortable with the care provided and trust the practice with their pets.
- •Routine care mentioned positively: Kitten vaccinations and check-ups are specifically highlighted, and one owner says they returned after a year and still felt it was their favourite vet.
- •Negative outliers: One reviewer complains about very high fees for a brief check-up, and another reports a rude and upsetting experience when calling the emergency line to discuss euthanasia.
