East of England Veterinary Specialists Ltd

- Orthopaedic surgery outcomes are a major focus, with owners citing TPLO recovery progress (walking improvements within weeks) and an FHO case returning to normal activity months later. - Communication and decision-making are repeatedly mentioned, including staff explaining “every option,” providing easy-to-understand reports, and (in one review) recommending conservative management before surgery. - Aftercare and logistics support come up in specific ways: multiple follow-up phone calls after an overnight stay; one owner says the practice submitted insurance claims for them.

Services

•Orthopaedic referral consultations for small animals (orthopaedics is the only specialty explicitly described on the website).
•TPLO (Tibial Plateau Levelling Osteotomy) for dogs (multiple reviews).
•FHO (Femoral Head Ostectomy) for cats (review describes femoral head fracture treated with FHO, overnight stay, and structured recovery advice).
•Hip problem assessment/management advice (one owner describes guidance on managing a puppy’s hip issues before “jumping straight into surgery”).
•Casting/splinting is referenced in a negative review (a cast applied that the owner says failed within hours).
•Post-op support mentioned in reviews: follow-up phone calls after a procedure/overnight stay; written reports described as “simple to digest”; insurance claim submission mentioned by one owner.

Pricing

•One reviewer states they paid £200 for a cast.

People

•Martin (described as “the Vet” in reviews): owners mention thorough explanations of options, supportive decision-making (including advising management before surgery in one case), and successful outcomes (e.g., improved walking after surgery/treatment).
•Sebastian: described as very informative, discussing options clearly before an FHO; owners also mention attentive care and follow-up calls during a cat’s overnight stay.
•Reception/aftercare team: thanked for attentiveness and follow-up communication after surgery/overnight hospitalisation.

Reviews

Google rating: 4.9 stars from 98 reviews.

•Orthopaedic surgery outcomes are a major focus, with owners citing TPLO recovery progress (walking improvements within weeks) and an FHO case returning to normal activity months later.
•Communication and decision-making are repeatedly mentioned, including staff explaining “every option,” providing easy-to-understand reports, and (in one review) recommending conservative management before surgery.
•Aftercare and logistics support come up in specific ways: multiple follow-up phone calls after an overnight stay; one owner says the practice submitted insurance claims for them.
•Conflicting experiences exist around casting and emergency support: one reviewer alleges a £200 cast lasted ~2 hours and says they were told there is no emergency service and that a refund was refused; this contrasts with many other reviews describing smooth processes and strong support around planned surgery.

Reviews for East of England Veterinary Specialists Ltd

Note: Showing the 5 most recent Google reviews out of 98 we track in total. Recent reviews may not be representative of overall sentiment.

Rebecca Leach

3 months ago

This review is long overdue but for anyone going through a similar scenario, I hope it provides reassurance! Our poor kitten (10months old) came home with an injury affecting the left side of his hip back in December 2024. We were quickly referred to East of England Veterinary Specialist for surgery when we had found out his femoral head had completely broken away from his femur which needs surgery to rectify. Sebastian was very informative and went through the options we had - who would have thought a cat can live a normal life without a femoral head? Sebastian and his team worked on our little guy and the FHO surgery was a success. Our cat stayed in over night, the team were attentive and followed up with numerous phones calls for the overall 24-ish hours they had him in. Now 9months post op, (including 6weeks crate recovery and being kept indoors for 6months) our little ginger guy has no limp and can walk, run, jump with ease and remains a burden to wild life. Thank you so much to the kind receptionist, the aftercare team, Sebastian and everyone in between for getting our little guy back to his usual ways.

a month ago

Kitti Tóth

6 months ago

We paid 200£ for a cast that lasted for about 2hours and when we asked them to help for us they said there is nothing they can do for us, there is no emergency service! They refused to give us back the money and said it is dog fault that happened. The dog was in our lap the whole time. Very disappointed because we only wanted the best for our dog and just because we do not have the money for the surgery we would not not deserve this ! I am after my cancer treatment and my partner is the only one who is working at the moment. So we do not have that much money but we love our little dog very much and we care for him and we just wanted him to get better.

9 months ago

JJ BY (JJBY)

a year ago

We visited EoE Vet Specialists following a referral from our local vet, with our 8 month Shiba as he has issues with his hips. I was blown away by Martin and the team and the care taken with our boy during his appointment. I was so pleased that they put our puppy's healthcare before money and gave us advice on managing his condition before jumping straight into surgery. When the day comes for surgery though, I would be more than comfortable leaving our boy in their hands as they are exceptional. Highly recommend for any orthapedic issues. Thank you so much!

Faye Scott

The most amazing, helpful and caring staff. We visited here after a traumatic week with our beautiful Labrador. Martin the Vet was so friendly and caring and fixed our boy. The whole process from start to finish was seamless. Thank you everyone for helping Arnhem walk again and be the happy boy we all love x

darren putt

Andy Coombes

2 years ago

We took our 6 year old Shorkie, Daisy in for a TPLO on Monday after our local vet virtually insisted on this vet practice for the operation. I have to say we were very apprehensive but it was clear from the start Daisy was in the very best hands. Staff could not have been more helpful and friendly. They inspired confidence from the outset and even submitted the insurance claims for us, so removing another potentially troublesome obstacle for the uninitiated. Four days on and Daisy is doing fine. Obviously she still has a long recovery and cafe rest ahead of her but so far, so good - Thoroughly recommended!

Michelle Dugard

3 years ago

Looked after my girl so well. Martin and the team were very thorough, explained every option and went ahead with the surgery in the same day. 3 weeks post op and Uhura is starting to walk again and we can go upstairs too bed for the first time in months. Can't thank the team enough.

Tom Knight

4 years ago

Just when you felt locksdown couldn't get anymore stressful, Arthur needed TPLO . The whole team at East of England made this a relaxed and friendly process, with amazing attention to detail. Their reports were simple to digest and understand. Their sevice was second to none. Not being allowed the normal involvement due to restrictions could have been a problem, but the entire team made this as fluid and stress free as it could be. You actually feel as though you are part of a family as the service is so intimate. I cannot recommend them highly enough. I was luckiy enough to meet Martin and Sebastian who were outstanding. I would like to thank you both and your entire team for your help and consideration you showed. Thank You for giving my Naughty Schnauzer his life back. After a year of restrictions he is ready to party xxx