Tyrrells Equine Clinic Ltd – Vets in Royston
Clinic Overview
Tyrrells Equine Clinic Ltd is an equine-only practice in Royston, Hertfordshire, offering emergency veterinary cover. Recent feedback continues to highlight prompt call-outs for injuries, trusted long-term care, and thorough pre-purchase vetting with a prompt written report. A smaller number of reviews raise concerns about the handling of a colic case and about reception, prescription administration, and charging disputes.
Tyrrells Equine Clinic Ltd is an equine-only practice in Royston, Hertfordshire, offering emergency veterinary cover. Recent feedback continues to highlight prompt call-outs for injuries, trusted long-term care, and thorough pre-purchase vetting with a prompt written report. A smaller number of reviews raise concerns about the handling of a colic case and about reception, prescription administration, and charging disputes.
Services
- •Equine emergency care: the clinic offers emergency veterinary services, with reviews describing prompt attendance for urgent problems such as a badly gashed leg.
- •Colic assessment and management: colic care is specifically mentioned in reviews, including a complaint about a case where the owner felt more intervention was needed.
- •Injury and wound treatment: reviewers describe severe leg wound treatment carried out quickly and professionally on call-out.
- •Pre-purchase vetting: one owner reports a thorough and reliable vetting for an unseen horse purchase, with a prompt written report.
- •Prescriptions and ongoing-condition support: prescriptions and repeat care for ongoing conditions are both mentioned in reviews, although one reviewer reports problems with prescription handling and call-out charges.
Pricing
No published pricing information is currently available for this clinic.
People
- •Jason Tyrrell: named in reviews, including one strongly positive trust-based comment and one complaint relating to a colic case.
- •Iris: mentioned more than once as lovely, friendly, and helpful.
Reviews
Google rating: 4.5/5 from 28 reviews.
- •Trust and loyalty are recurring positives: one recent reviewer says they trust the practice to do the best for their ponies, and another says they have stayed with Tyrrells for nearly 15 years.
- •Emergency response is praised: a reviewer describes a prompt call-out for a badly gashed leg, with treatment carried out quickly and expertly.
- •Front-of-house experience gets specific praise and criticism: Iris is singled out as friendly and helpful, while another reviewer reports a poor experience involving reception, a prescription sent to the wrong address, and a refund dispute.
- •Clinical experience appears mixed in a small number of cases: alongside positive comments about professionalism and thoroughness, one reviewer makes a serious complaint about the handling of a colic episode.
