Reed Veterinary Surgery – Vets in Royston
Clinic Overview
Reed Veterinary Surgery is a small-animal (cats and dogs) practice established in 2016, with facilities that suggest it’s set up for both routine care and more involved investigations and procedures (two operating theatres, a dedicated X-ray suite, ultrasound and an in-house lab). The practice also describes itself as a veterinary nurse training facility.
From the latest reviews available, owners most often highlight end-of-life support: being given time and privacy with a pet during euthanasia, clear guidance when owners felt unsure what to do, and thoughtful follow-up (including a sympathy card with seeds to plant). Another repeated practical point is making room to see an animal sooner when waiting would have delayed care (one review mentions being fitted in on a Friday because it was needed).
Services
Services and capabilities described on the clinic website include
- •General care: consultations, vaccinations, parasite care, microchipping
- •Surgery: neutering, keyhole surgery
- •Imaging & diagnostics: X-ray, ultrasound, in-house lab
- •Scopes & internal medicine: endoscopy
- •Cardiac testing: echocardiography (ECG)
- •Dental care: dentistry
- •Nurse-led appointments: nurse clinics
- •Training: veterinary nurse training facility (as listed in the clinic data)
Out-of-hours care is stated to be provided by a sister practice (Swayne & Partners) that is open 24 hours a day.
People
Named team members mentioned in reviews
- •Suzie (role not specified): described as helping an owner “say goodbye” and “see us through” during euthanasia.
- •Rosemary (role not specified): described by one reviewer as having standout “expertise,” particularly in care for kittens and a puppy.
Across reviews, the wider team is repeatedly described in practical terms as
- •Supporting owners through euthanasia (time alone with a pet, guidance, and aftercare).
- •Making space for urgent appointments when delay might worsen an animal’s condition.
Reviews
4.9 stars from 378 reviews. “”
- •Multiple reviews focus on euthanasia and bereavement support, including being given time with a pet, staff guiding owners who felt unsure, and aftercare.
- •Thoughtful follow-up is mentioned (a sympathy card with seeds sent after a pet was put to sleep).
- •Urgency/availability: an owner reports the practice fitted their pet in on a Friday because waiting until Monday “would have delayed things.”
- •Costs are referenced as “reasonable/good” in a couple of reviews, but no specific prices are given.
Special Services
Animals Treated at Reed Veterinary Surgery
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Reed Veterinary Surgery
Opening Hours
Hours
Reviews for Reed Veterinary Surgery
Note: Showing the 5 most recent Google reviews out of 378 we track in total. Recent reviews may not be representative of overall sentiment.
Monique Blackford
3 weeks ago
Gemma Whitby
2 months ago
Can’t recommend this vets enough. The staff are so caring and patient. We were really touched on receiving a sympathy card in the post with some seeds to plant for our pet we had to have put to sleep.
Dianne Adams
in the last week
Firstly thankyou to the angels that helped me through the loss of my beautiful rescue cat Blossom i shared the experience with my friend Jane Barret who has also left a review. The care and compassion you showed was second to none i have early dementia and the kindness you showed us both was amazing. I was able to spend time with her on my own singing and talking to her. The vet and nurse treated her as their own showed so much love. I cannot thankyou enough even with the after care. A true family vets. I have another rescue cat but wont go anywhere else. Thankyou to all the staff at Reeds in Royston
Dianne Adams
2 months ago
Firstly thankyou to the angels that helped me through the loss of my beautiful rescue cat Blossom i shared the experience with my friend Jane Barret who has also left a review. The care and compassion you showed was second to none i have early dementia and the kindness you showed us both was amazing. I was able to spend time with her on my own singing and talking to her. The vet and nurse treated her as their own showed so much love. I cannot thankyou enough even with the after care. A true family vets. I have another rescue cat but wont go anywhere else. Thankyou to all the staff at Reeds in Royston
Jane Barrett
in the last week
I can’t thank you enough for the care and consideration you showed towards my friend recently when she had to have her beloved cat put to sleep. You provided her with advice and helped her when she didn’t know what to do and felt helpless. I can honestly say you showed her more compassion and empathy and also the best customer service I have ever seen in any vets I have come across (and I have used a few). I wish I lived nearer as I would want to bring all my pets to you! Thank you so much.
Jane Barrett
2 months ago
I can’t thank you enough for the care and consideration you showed towards my friend recently when she had to have her beloved cat put to sleep. You provided her with advice and helped her when she didn’t know what to do and felt helpless. I can honestly say you showed her more compassion and empathy and also the best customer service I have ever seen in any vets I have come across (and I have used a few). I wish I lived nearer as I would want to bring all my pets to you! Thank you so much.
Mike Gomola
3 months ago
Very professional and kind staff, good prices, nice food just a step away and a parking space you can fit 20 lorries.
Chris Montague
4 months ago
Excellent Vets ,very caring for your pets My existing vets not been that happy with lately, and had to get him looked at on a Friday, as my own Vet dosent have a Vet there on Fridays,but they managed to get him in as they felt that it was needed , and Monday would of delayed things. they went out there way to getting him seen.
ian mason
4 months ago
Fantastic vets, great staff. We took Charlie down to them as he was very poorly, and they were sympathetic, professional, and when Suzie had to help us say goodbye, she was wonerful and saw us through.
Lisa Ulatowski
11 months ago
Reed are by far the best vets I’ve ever taken my animals too and I’d never go anywhere else now. They have been amazing with my kittens and puppy and their prices are really reasonable. All the staff are friendly and rosemary is the best of the best, nothing comes close to her expertise. I’d highly recommend Reed vets to anyone
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