J K Routledge MRCVS

J K Routledge MRCVS is a veterinary service listed under an individual clinician’s name (MRCVS). Reviews are split: multiple owners describe John Routledge as prioritising the animal over cost (with comments about “bank balance” not being the driver) and being “helpful and knowledgeable” with pets; a smaller set of reviews report very negative front-desk/phone interactions, including callers describing the person answering the phone as “immensely rude.” One reviewer also mentions “decades of experience.”

Concrete specifics mentioned by reviewers include

•Owners choosing to stay with this vet because he’s described as “very good with pets” and “puts your animals first.”
•A serious complaint about how a missing-cat call was handled: the caller says no description, microchip status, or caller details were asked for.

People

•John Routledge (vet, MRCVS): repeatedly described as putting the animal first and not focusing on maximising cost; several owners say they would go to no one else, and one review mentions “decades of experience.”
•Telephone/front-desk staff member (unnamed): several older reviews describe rude phone manner; one review about a missing cat says the caller wasn’t asked for key details (description/microchip/name) and felt there was no sympathy.

Reviews

Google rating: 4.1 stars from 9 reviews.

•Many 5-star reviews emphasise the vet’s approach: prioritising pets, being “kind” and “compassionate,” and being “helpful and knowledgeable” with animals.
•A smaller set of 1-star reviews describe the opposite experience when calling, focusing on rude interactions with the person answering the phone; one reviewer says basic information wasn’t taken during a missing-cat enquiry.

Reviews for J K Routledge MRCVS

Note: Showing the 5 most recent Google reviews out of 9 we track in total. Recent reviews may not be representative of overall sentiment.

george cleaver

2 years ago

Amazing service

Dark Witch Hecate

3 years ago

John Routlege is a fantastic vet, who puts your animals first, unlike many who are only interested in your bank balance. Mr Routlege is kind, compassionate and genuinely cares for your pet's.

4 years ago

Eddie

Excellent Vet with decades of experience and really cares One of the best

N Aspin

Couldn’t recommend enough, ever so helpful and knowledgable, so very good with pets, we’d go to no one else.

5 years ago

john baker

6 years ago

Immensely rude - if she treats the animals the way she interacts with humans then i'd be very concerned. Go somewhere else, anywhere else -honestly.

kasey claxton

12 years ago

As other review the lady who answered the phone was very rude, answered telephone with a mumbled hello, had to ask if it was the vets. I called as my cat is missing, so naturally am upset anyway, this lady offered not sympathy and just said no we havent had anything handed in, did not ask description of the cat or where he went missing from, if he is microchipped etc, she reluctantly took my telephone number to call me if my cat is handed in not that she would know as again did not take a description of him also did not ask my name! Have called all of the local vets and they have all been so helpful and friendly and reassuring would recommend any of them over this one! I just hope they look after the poor animals that are unfortunate enough to go here better than they do people!