J K Routledge MRCVS

J K Routledge MRCVS is a veterinary service in Royston listed under vet John Routledge’s name. Feedback centres strongly on John Routledge himself, with owners describing him as kind, knowledgeable and focused on the animal’s welfare rather than cost. A smaller number of reviews report poor telephone experiences, particularly around front-desk manner.

Services

•General veterinary care for pets is the main service reflected in reviews.
•Owners describe John Routledge as helpful, knowledgeable and very good with pets, with comments pointing to ongoing care that has kept some clients loyal to the practice.
•The phone service also features in feedback, including one complaint about how a missing-cat enquiry was handled.

Pricing

No published pricing information is currently available for this clinic.

People

•John Routledge (vet, MRCVS): Frequently praised as kind, compassionate, knowledgeable and focused on the animal first. One reviewer mentions his decades of experience.
•Front-desk/telephone staff member (unnamed): A small number of reviews describe rude or unsympathetic phone interactions.

Reviews

Google shows 4.1 stars from 9 reviews.

•Positive reviews mainly focus on John Routledge’s manner and clinical approach, describing him as compassionate, caring and genuinely focused on pets.
•Several owners say he puts animals first rather than cost, and some describe him as the only vet they would use.
•Experience and confidence are recurring themes, with one reviewer highlighting decades of experience.
•Negative feedback is mostly about telephone manner, including reports of an immensely rude response and a missing-cat call where key details were not taken.

Reviews for J K Routledge MRCVS

Note: Showing the 10 most recent Google reviews out of 9 we track in total. Recent reviews may not be representative of overall sentiment.

george cleaver

3 years ago

Amazing service

Dark Witch Hecate

4 years ago

John Routlege is a fantastic vet, who puts your animals first, unlike many who are only interested in your bank balance. Mr Routlege is kind, compassionate and genuinely cares for your pet's.

Dark Witch Hecate

4 years ago

John Routlege is a fantastic vet, who puts your animals first, unlike many who are only interested in your bank balance. Mr Routlege is kind, compassionate and genuinely cares for your pet's.

Eddie

4 years ago

Excellent Vet with decades of experience and really cares One of the best

Eddie

4 years ago

Excellent Vet with decades of experience and really cares One of the best

N Aspin

5 years ago

Couldn’t recommend enough, ever so helpful and knowledgable, so very good with pets, we’d go to no one else.

N Aspin

5 years ago

Couldn’t recommend enough, ever so helpful and knowledgable, so very good with pets, we’d go to no one else.

john baker

6 years ago

Immensely rude - if she treats the animals the way she interacts with humans then i'd be very concerned. Go somewhere else, anywhere else -honestly.

john baker

6 years ago

Immensely rude - if she treats the animals the way she interacts with humans then i'd be very concerned. Go somewhere else, anywhere else -honestly.

kasey claxton

12 years ago

As other review the lady who answered the phone was very rude, answered telephone with a mumbled hello, had to ask if it was the vets. I called as my cat is missing, so naturally am upset anyway, this lady offered not sympathy and just said no we havent had anything handed in, did not ask description of the cat or where he went missing from, if he is microchipped etc, she reluctantly took my telephone number to call me if my cat is handed in not that she would know as again did not take a description of him also did not ask my name! Have called all of the local vets and they have all been so helpful and friendly and reassuring would recommend any of them over this one! I just hope they look after the poor animals that are unfortunate enough to go here better than they do people!