Medivet Melbourn – Vets in Royston
Clinic Overview
Medivet Melbourn is part of the Medivet veterinary group, with routine appointments and ongoing care backed by access to the wider network’s 24-hour emergency centres. Owners consistently describe patient, reassuring handling of nervous pets and clear communication, including follow-up calls about test results. Recent feedback also points to prompt appointments, thoughtful aftercare, and a clean, well-organised clinic.
Medivet Melbourn is part of the Medivet veterinary group, with routine appointments and ongoing care backed by access to the wider network’s 24-hour emergency centres. Owners consistently describe patient, reassuring handling of nervous pets and clear communication, including follow-up calls about test results. Recent feedback also points to prompt appointments, thoughtful aftercare, and a clean, well-organised clinic.
Services
- •General veterinary consultations and treatment: reviews describe dogs and cats being examined, treated, and seen promptly, including one owner who was offered treatment the same morning after calling with concerns.
- •Routine surgery and preventive care: recent examples include a cat spay and microchip, with discharge guidance on medication, recovery, and two post-procedure checkups.
- •Support for nervous or anxious pets: several owners mention vets and nurses taking extra time, using gentle handling, and helping nervous dogs and cats feel calmer during visits.
- •Test results and follow-up communication: one owner specifically mentions vet Bekki calling to explain test results and answer questions.
- •Emergency arrangements: Medivet advertises 24/7 emergency care through its 24-hour centres. One reviewer said they wished the practice itself offered 24/7 emergency care, which suggests emergency cover may be through another Medivet site rather than on-site at this branch.
- •Veterinary Nurse Training facility: listed in the clinic information.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Medivet also publishes an overnight emergency consultation fee of £130 for consultations between 7pm and 9am. In reviews, pricing comes through as mixed: one owner called the clinic “on the expensive side” but felt the service was exemplary, while another described treatment as very reasonably priced.
People
- •Bekki (vet): praised for phoning with test results and taking time to answer questions.
- •Vets and nurses: reviews repeatedly describe them as caring, professional, gentle with nervous pets, and thorough during examinations and aftercare.
- •Reception team: mentioned positively for being friendly and helpful.
Reviews
Google rating: 4.8/5 from 285 reviews.
- •Owners frequently praise the practice for kind, calm handling of nervous dogs and cats, with staff taking time to reassure pets rather than rushing appointments.
- •Recent reviews highlight strong day-to-day care, including same-day help for a worried dog owner, clear advice, and attentive surgical aftercare for a cat’s spay and microchip.
- •Communication is a recurring strength, with mentions of test results being explained clearly and staff showing owners how to manage medication and recovery at home.
- •Trust is a strong theme: reviewers describe the team as caring and professional, and one owner specifically said they did not feel pushed into unnecessary procedures.

