Roebuck Veterinary Group - Great Ashby

I recently went through a difficult time with my dog who unexpectedly and suddenly became very unwell. The minute I brought her in I was listened to and she was immediately admitted. Everyone from the receptionist to the nurse to the vet were extremely compassionate and caring and not only cared for my pet but cared for me. The vet explained everything to me in detail from the cost to the procedures so I could make the right decision by my beloved pet. Even when I bought her home I was allowed to call with any concern I might have and I was listened to. I cannot fault the care my dog received from all members of staff. I love this vet and despite moving 30 minutes away I stuck with them because of their excellence. Would 1000% recommend this veterinary practice to everyone! Thank you so much again!

Treatment from the out of hours team was 10 🌟. Very professional, compassionate and supportive. Dealt with my issues and offered great advice regarding aftercare. I can’t remember their names but I’ll never forget what they did. THANK YOU ALL SO MUCH!! You are the “🐶⚽️🏀” 😉 From Sorsha and her newborn fur-babies.

They wanted £500-£600 for an x ray for our cats foot on Thursday last week, no diagnosis without . The following Tuesday we saw another vet at the same practice who said it was £800! Again no diagnosis & then the idiot let our cat jump off the table & just said he’ll be alright. Fuming. We took him to Hitchin vets for a second opinion who said it’s definatly broken & charges us £311 for the consultation, X-ray & sedation . The difference between the 2 vets was night & day. Oh & we were charged an additional £55 to let him jump off the table . Attached is the X-ray , so pretty obvious it was broken.

A big thank you to the team at Great Ashby Vets for fitting us in at short notice today. I brought my little Dachund in to get a thawn removed from paw 🐾 The reception team are especially always very friendly and helpful.

I cannot thank the team enough for the extraordinary care and compassion they showed during a very difficult time. When our beloved cat Loki was involved in a car accident, we were devastated, but from the initial phone call to the moment I walked through their doors, I was met with kindness, understanding and a level of support that went far beyond what I could have ever expected. Everyone I spoke to were not only professional and skilled in handling such a traumatic situation, but they also showed genuine empathy. They made every effort to contact me quickly, keeping me informed at every step. Their compassion made all the difference. What touched me the most were the small but deeply meaningful gestures, like the tiny paw prints in cards and some of Loki’s fur they gave me in a vial. These keepsakes may seem simple, but they meant the world to my family and I. It’s proof of how much they truly care, not just for our pets, but for us as their families too. Thank you from the bottom of my heart for looking after Loki with dignity and for treating me with such warmth and humanity. You are all truly exceptional. Thank you.