Roebuck Veterinary Group - Roebuck – Vets in Stevenage
Clinic Overview
- Several recent reviewers describe the team as friendly, welcoming and efficient, with one client saying they trust the vets’ advice and another saying their cat was treated with care. - A positive recent comment also mentions being seen within five minutes of the appointment time. - Negative feedback includes difficulty getting appointments and some callers feeling the response when no bookings were available was not compassionate.
Services
- •Routine and preventive care: general consultations, nurse consultations, vaccinations, parasite control, microchipping, blood pressure checks, and six-month health checks.
- •Procedures and practical care: neutering, dentistry, diagnostics, grooming, nail clipping, anal sac expression, pet travel documentation, and home visits.
- •Emergency and hospital support: the practice lists a 24-hour emergency service, with full-time night staff for urgent critical care.
- •Training and accreditations: Roebuck says it is an approved training centre for veterinary nurses, and also lists RCVS Veterinary Hospital and Cat-Friendly Clinic Silver status.
- •Examples mentioned by clients: recent reviews refer to care for both dogs and cats, with positive comments about handling pets gently and offering advice owners felt able to trust.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are more mixed, with some clients describing the practice as expensive and citing high charges for consultations, tests and cremation.
People
No individual vets or nurses are named in recent public feedback. The practice says it is an approved training centre for veterinary nurses, and that its emergency service includes full-time night staff.
Reviews
Google rating: 4.1/5 from 123 reviews. Written feedback is mixed, with both recent praise and longer-running complaints.
- •Several recent reviewers describe the team as friendly, welcoming and efficient, with one client saying they trust the vets’ advice and another saying their cat was treated with care.
- •A positive recent comment also mentions being seen within five minutes of the appointment time.
- •Negative feedback includes difficulty getting appointments and some callers feeling the response when no bookings were available was not compassionate.
- •Other complaints focus on short consultations, unresolved problems and high charges, while a few reviews also question whether this branch has been operating fully on site or whether care has been directed to Great Ashby instead.
