Clinic Not Accepting Clients from VetsCompared
Medivet Stevenage - Valley Vets – Vets in Stevenage
Clinic Overview
- Many recent reviewers describe the team as friendly, kind, professional, compassionate, and supportive. - A recurring theme is calm, reassuring handling, with pets said to feel comfortable in the clinic and owners feeling put at ease. - Recent examples include careful claw clipping, positive visits for puppies, and generally smooth experiences from arrival through to treatment.
Services
- •Routine preventive care: vaccinations, microchipping, and ongoing worm and flea treatment are all mentioned, including support for new puppies. Owners also refer to a health care plan, though the exact inclusions are not detailed.
- •Surgery and diagnostics: pets are described as having procedures including spaying and lump removal, with one lump sent away for testing.
- •Dental treatment: reviews mention teeth being removed under anaesthetic.
- •Nurse support and handling: recent feedback includes claw clipping carried out carefully by a veterinary nurse, with one owner saying their dog was managed without distress despite usually struggling to keep still.
- •Emergency and wider support: Medivet offers 24-hour emergency care via its emergency centres, including out-of-hours cover.
- •Training facility: the practice is listed as a veterinary nurse training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Review feedback on cost is mixed: some owners say fees have become higher since the Medivet takeover or that the health plan can feel expensive for healthy dogs, while others still describe the practice as fair on price and good overall value.
People
- •Sarah (vet): described as super lovely and helpful, with a puppy’s first visit said to be a very positive experience.
- •Chris: praised by a long-standing client for patience, empathy, helping to fit appointments in quickly, and following up on a pet’s progress.
- •Abbie: recently thanked for being patient and understanding.
Reviews
Google rating: 4.7/5 from 568 reviews.
- •Many recent reviewers describe the team as friendly, kind, professional, compassionate, and supportive.
- •A recurring theme is calm, reassuring handling, with pets said to feel comfortable in the clinic and owners feeling put at ease.
- •Recent examples include careful claw clipping, positive visits for puppies, and generally smooth experiences from arrival through to treatment.
- •Feedback on pricing and plans is more mixed than the clinical comments: several owners still feel well looked after and not overcharged, while one reviewer was unhappy with the renewal and cancellation terms of the pet health plan.
