Walton Lodge Vets

Walton Lodge Vets is part of Walton Lodge Veterinary Group Ltd, a multi-surgery veterinary company (six surgeries stated on its website). The practice appears set up for routine pet care and ongoing support, with the website stating 24-hour emergency care is available and reviews specifically mentioning routine cat vaccinations and dog consultations. Several recent reviewers describe a welcoming reception team and appointments that feel unrushed, including one client repeatedly naming Christian (vet) as someone who “spends ages explaining” what’s going on and talks through options to think about.

Services

•Routine preventive care: routine cat vaccination is explicitly mentioned in reviews.
•Consultations: multiple reviews describe being seen for general concerns and leaving “relieved” after the consultation.
•24-hour emergency care: the website states that 24 Hour Emergency Care is available.
•Species treated (website-stated): dogs, cats, guinea pigs.
•Veterinary Nurse Training facility (from clinic data).

People

•Christian (vet): mentioned by name in recent reviews as taking time to explain what’s wrong (or if anything is wrong) and to discuss options, helping owners understand decisions.
•Reception team: repeatedly described as giving a warm, friendly welcome and being helpful/understanding (as reported by multiple reviewers).

Reviews

Google rating: 4.1 stars from 137 reviews. “”

•Friendly, helpful front-desk experience is a recurring point (warm welcome; “helpful and understanding”).
•Clear explanations and shared decision-making are specifically attributed to one vet (Christian), with owners valuing the time spent talking through options.
•Routine care handled efficiently: one reviewer described a first visit for a routine vaccination that was done “swiftly and professionally.”
•Practical issue raised more than once: parking can be difficult.
•A serious negative experience is also reported (from a 1-star review): an owner felt their dog’s illness in 2020 was not fully investigated and disagreed with the advice given, including the interpretation of blood tests and the recommendation pathway that led to euthanasia.

Reviews for Walton Lodge Vets

Note: Showing the 5 most recent Google reviews out of 137 we track in total. Recent reviews may not be representative of overall sentiment.

David Tucker

2 weeks ago

. Staff friendly,parking can be difficult sometimes due to not many spaces.

beryl robinson

a month ago

Staff are very helpful and really understanding can’t recommend them enough

Štěpánka Minářová

2 months ago

It was our first visit with our cat after we moved locations. The staff was really nice and welcoming. It was just a routine vaccination but they handled everything swiftly and professionally. I really appreciate they are open also later eveni. 👍👍👍

Jak Bowtell

A very caring practice staff are lovely and patient. Christian the vet spends ages explaining about your pet so you understand what’s wrong if anything and you understand some options to think about .

3 months ago

Nikki Froude

Great vets & lovely staff would highly recommend

Sarah Ward

4 months ago

Always a warm & friendly welcome from the reception team here. The vet was very good with my dog. Make sure you get to your appointment in plenty of time, as parking can be an issue at the Glebe.

Daisy Friend

a year ago

In 2020 my dog was ill, we didnt know what was wrong with her and when we took her to the vet they said we could call the rspca and said awful things about my baby girl. Her blood tests came back like lights on a christmas tree as the vet described. Im sorry? We bought her in because she had left a trail of white dots which when were cleaned up appeared to had blood underneath, when mixed turned pink. The vet told us her organs were failing, i assume they got this from their christmas light blood test. I feel like that was such a cop out of an excuse? Doesnt sound like they done any investigating on what was actually wrong with her. The following month after she was put down i done my own research, turns out she had diabetes and it was getting out of control, i only wish we had an educated trained vet who could have given us this information and given us a way to help return her to her usual self. Instead her life was cut short at only 8 years old:( Their suggestion was a blood transfusion and given her blood was a result of uncontrolled diabetes, that was a terrible money making suggestion coming with no true medical advice. Please hire vets that care about animals, I know its hard to have to tell a family your pet needs to be put down but i truly feel like she was stolen years of her life. If the vet cared i dont think they would have made us feel guilty in the rspca thing and that putting her down was the best option. She was so full of life:( She just needed help and she had her life taken. She was put down on the 5th may 2020, RIP Isabella, I'm sorry for putting you in the hands of these vets.

Kathy Fletcher

2 years ago

This was our first visit to the vets was seen on time, I was more than pleased with the outcome of our consultation, came away feeling very happy and relieved