Walton Lodge Vets

- Friendly, caring team: many reviewers describe the vets, nurses and reception staff as welcoming, compassionate and professional. - Clear communication and unhurried appointments: clients value being able to ask questions, not feeling rushed, and getting clear explanations and follow-up when needed. - Routine and urgent visits are both spoken about well: examples include swift routine vaccinations, quick help for kittens with upset tummies, and praise for later appointment availability and easy online booking.

Services

•Routine preventive care and general appointments: the practice offers general consultations and routine visits, with reviews mentioning vaccinations and first appointments for newly registered pets.
•Appointments for common pet health concerns: recent examples include a prompt appointment for two kittens with upset stomachs, along with examination, feeding advice, follow-up and wellbeing guidance.
•Consultations with explanation of options: Christian is specifically praised for taking time to explain concerns clearly and talk owners through different options, and other recent reviewers also describe vets and nurses as patient and informative.
•24-hour emergency care: the clinic lists 24 Hour Emergency Care.
•Species treated: the clinic states it sees dogs, cats and guinea pigs.
•Training facility: the practice is noted as a Veterinary Nurse Training facility.
•Practical extras mentioned by clients: reviewers mention online appointment booking and pet health club or pet plan options.

Pricing

No published pricing information is currently available for this clinic; some clients describe costs, particularly for medicines, as high.

People

•Christian (vet): praised for taking time to explain pets’ problems clearly and helping owners understand their options.
•Hannah (nurse): mentioned positively by name in recent feedback.
•Reception team: regularly described as helpful, understanding and good at fitting pets in when appointments are needed quickly.

Reviews

Walton Lodge Vets has a 4.1-star Google rating from 153 reviews. Recent feedback is mostly positive, with a few recurring themes

•Friendly, caring team: many reviewers describe the vets, nurses and reception staff as welcoming, compassionate and professional.
•Clear communication and unhurried appointments: clients value being able to ask questions, not feeling rushed, and getting clear explanations and follow-up when needed.
•Routine and urgent visits are both spoken about well: examples include swift routine vaccinations, quick help for kittens with upset tummies, and praise for later appointment availability and easy online booking.
•Main drawbacks are cost and parking: a few clients mention difficult parking, and there are recurring complaints that medicine prices are expensive.

Reviews for Walton Lodge Vets

Note: Showing the 10 most recent Google reviews out of 153 we track in total. Recent reviews may not be representative of overall sentiment.

paul wilson

1 month ago

I have had the misfortune of needing to spend far too much time at the vets recently. However, every visit that we have had in the last 6 months has been dealt with in exactly the same manner by numerous different vets, nurses and reception members. We have been at least a dozen times, if not more, in that period, to both the Stevenage and the Ware branch and at each visit we have been able to take our time, allowed to ask any questions and never made to feel like we were intruding on their valuable time. They answer all of our concerns and if they do not know the answers there and then, they promptly come back to me. I would highly recommend them. Denise

Lynne Ramsden

2 months ago

Easy to make appointments online. Pet health club, certainly worth joining. Vets and nurses friendly and professional and listen to any concerns compassionately.

Natalie Walker

We needed a vet appointment quite quickly for our two new kittens who had upset tummies. I was very worried but the receptionist managed to fit me in and explained about the pet plan which would be so much better for us in the long run - there is so much included in the plus plan. When we saw the lovely vet who was very kind and gentle with the kittens, she did a thorough check, put our minds at rest and very informative with their diet, how to feed them going forward and follow up and wellbeing checks. I would recommend these guys - so very pleased we have found a great vets and local to us too.

Philippa Butcher

An excellent, friendly and caring practice. I would recommend your practice to anyone needing a vet.

beryl robinson

3 months ago

Staff are very helpful and really understanding can’t recommend them enough, everyone from nurse Hannah to the lovely vet who looked after our lovely Luna yesterday are great . Thank you .

Malcolm Brigden

7 months ago

Have taken my pets here since 2008 and my wife has even longer. Helpful staff. The downside being Prices are now beyond extreme. Costs for medicine nearly 300% of what they can be got for elsewhere. Will now be shopping around.

L V

8 months ago

Best vets in Stevenage by far!!

Karen Good

9 months ago

Very helpful staff

David Tucker

. Staff friendly,parking can be difficult sometimes due to not many spaces.

10 months ago

Staff are very helpful and really understanding can’t recommend them enough