Walton Lodge Vets – Vets in Stevenage
Clinic Overview
- Friendly, welcoming staff are mentioned often, especially at reception, with several reviewers describing the team as helpful, understanding and caring. - Clear communication during appointments stands out, with Christian specifically praised for taking time to explain concerns and talk through options; another reviewer said the vet was very good with their dog. - Routine visits appear well handled: a cat vaccination was described as swift and professional, and one reviewer appreciated the availability of later appointments.
Walton Lodge Vets is a Stevenage practice treating dogs, cats and guinea pigs, with routine care, consultations and 24-hour emergency care listed, and it also serves as a veterinary nurse training facility. Recent feedback is generally positive about the friendliness of the team and the clarity of explanations during appointments. Practical drawbacks mentioned by clients include limited parking, and one reviewer also felt medication prices were very high.
Services
- •Routine preventive care and general appointments: reviews mention routine vaccinations, including a first visit for a cat vaccination that was described as swift and professional, as well as consultations for general concerns.
- •Consultations with explanation of options: one named vet, Christian, is praised for taking time to explain what is wrong with a pet, or when nothing serious is wrong, and for talking owners through possible options.
- •24-hour emergency care: the clinic lists 24 Hour Emergency Care.
- •Species treated: the clinic states it sees dogs, cats and guinea pigs.
- •Training facility: the practice is noted as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic, and one recent reviewer felt medication prices were very high.
People
- •Christian (vet): praised for clear explanations, patience and helping owners understand different options for their pet’s care.
- •Reception team: repeatedly described as warm, friendly, helpful and understanding.
Reviews
Walton Lodge Vets has a 4.1-star Google rating from 139 reviews. Recent written feedback is mostly positive, with a few recurring themes
- •Friendly, welcoming staff are mentioned often, especially at reception, with several reviewers describing the team as helpful, understanding and caring.
- •Clear communication during appointments stands out, with Christian specifically praised for taking time to explain concerns and talk through options; another reviewer said the vet was very good with their dog.
- •Routine visits appear well handled: a cat vaccination was described as swift and professional, and one reviewer appreciated the availability of later appointments.
- •Recurring drawbacks include parking and cost concerns: parking is mentioned more than once as difficult, one reviewer complained strongly about medicine prices, and there is also an older serious complaint about the handling of a 2020 illness case.
