Blythwood Vets

Very helpful and friendly and understanding

I’ve just left after visiting with my anxious JRT who turns into a little demon at the vets. We were seen by Dr Jaimie for vaccinations and a claw clip. In the 12.5 years I’ve owned my dog, he’s always been horrendous and gets very aggressive in the vets, particularly when having his nails clipped…. not today! Dr Jaimie has the magic touch! Thank you so much!!!

We have been with Blythwood Vets for over 4 years. The recent interactions and experience with them has been very disappointing. Specifically, the reception staff in both Hatch End (don't know her name) and Bushey practices have been impatient, disrespectful and rude. We called the Vets when we noticed a big swelling in my dog's neck on a Monday. We were booked in to see the Vets after 5 days. There was some confusion about my appointment and to wanted to reschedule for the same day. However, Lisa (Bushey practice) was very unhelpful and disconnected the phone when I was still in the middle of the conversation. This is very unprofessional and unempathetic. We care about our pets and it is only natural to be anxious and emotional that even after waiting for 5 days and to be told that our dog couldn't been seen that day. The way I was spoken to and finally to disconnect the call while I was still speaking was very disrespectful to anyone. In the recent months, the practice service and customer experience has been very disappointing and poor. Many of our friends mentioned similar experiences and have left Blythwood to join other local independent practices. Now, we have done the same and strongly encourage other readers of the review to reconsider as well.

Calm and kind,just what dog needs .

Had an outstanding experience today, very friendly, professional and have a good understanding of big dogs.

Very friendly & professional from front line staff to the nurses and veterinarians. Very clean and pleasant environment. They are very approachable and most importantly accommodate emergency appointments and great opening times. Only one small suggestion ( Not a complaint ) A reminder for vaccinations. I would definitely continue to visit Blythwood Vets for the care and well-being of my pet

Delightful practice clean and tidy attentive staff and Vets been going to the Bushey practice on and off for many years first class service to Pets and owners alike highly recommend

I have been going to Blythwood since it took over this surgery many years ago. They have always looked after my pets with respect, care and understanding. They treat them the best they can whatever the circumstances and make sure I understand the situation. Whether the animal is ill or just getting its vaccination they do a good job.

I had a very pleasant experience. My husband and I were welcomed warmly when we arrived. The ladies at the front were so friendly. I watched them interact with other pets, in the same warm way. The vet was super nice and explained everything to me. I've had vets in the past that gave off a 'I am only doing this for money,' vibe. And I didn't get that here. I feel like my animals are in the best hands. Happy to be a customer.