The Park Veterinary Clinic

The Park Veterinary Clinic is described by one long-standing client as no longer vet-owned, with a “company who owns the business” (group name not stated) sending frequent reminder texts. In day-to-day care, reviews most often mention support with routine appointments and common problems (vaccinations/check-ups, a puppy with tummy issues, a dog with a skin infection), plus access features like being able to arrange a chat with a nurse or vet without a booked appointment. Owners also repeatedly highlight staff handling nervous pets patiently, while one recent review raises concerns about visible cleanliness (animal hair in main areas) and says the consultation/services felt “exceptionally high” for what they experienced.

Services

Services and situations mentioned in the available information include

•Routine check-ups and vaccinations (including for nervous cats)
•Consultations for a dog’s skin infection
•Support for a young puppy with a “poorly tummy”
•“Welfare checks” (as described by a reviewer)
•Ability to arrange to talk to a nurse or vet without an appointment (as described by a reviewer)
•A “health club” membership with a set monthly fee covering check-ups and treatments (no price or full inclusions stated)

People

•Reception team: Mentioned as friendly and helpful; one reviewer specifically notes the receptionist held their puppy while they retrieved a phone.
•Vets (not named): Multiple reviewers say vets are patient with nervous animals, particularly during check-ups and vaccinations, and are described as informative/professional.

Reviews

4.7 stars from 146 reviews. - Staff are frequently described as friendly, efficient, and patient with anxious/nervous pets during visits (especially cats and reluctant dogs).

•Convenience and access: one reviewer values “welfare checks” and being able to arrange a nurse/vet conversation without a booked appointment.
•A minority of recent reviews raise specific negatives
•One long-time client objects to frequent reminder texts, including receiving one on Christmas Day, and contrasts this with when the vets ran the business.
•One client reports concerns about hygiene (animal hair in main areas) when attending with a dog needing a clean environment for a skin infection, and also felt the pricing was very high.

Reviews for The Park Veterinary Clinic

Note: Showing the 5 most recent Google reviews out of 146 we track in total. Recent reviews may not be representative of overall sentiment.

susan Featherstone

in the last week

Vets,staff etc good. Company who owns the business is too quick to send texts. Even had one on CHRISTMAS DAY! Too many texts sent to established clients (50 years plus). We don't need reminding and I find it insulting! Never happened when the vets ran the business.

Lilian Adams

A lovely caring, friendly but efficient practice, would highly recommend.

Ildiko Rafael

a month ago

I recently visited the Park Veterinary Clinic regarding my dog’s skin infection, which requires a clean and sterile environment for healing. While the staff were polite, I was highly concerned by the overall hygiene standards of the facility during my visit. There was a noticeable and frankly unacceptable amount of animal hair throughout the main areas, creating an impression of general uncleanliness. Given that my dog was already vulnerable with an active skin infection, this lack of sanitation was deeply worrying, raising fears that he could catch a secondary infection or aggravate his existing condition due to poor environmental standards. A veterinary clinic must prioritize sterilization and cleanliness, and this facility fell short of that basic requirement. The second major issue was the pricing. The costs for the consultation and services were exceptionally high, which would be justifiable if the facilities and service quality were top-tier. However, the high price point did not align with the visible lack of basic maintenance and hygiene standards I observed.

kim sands

All the vets have been very good with our cat. She is very nervous about going and they have all been great and very caring when she has her check ups and vaccinations. She is part of the health club so you have a set monthly fee for check ups and treatments. Highly recommended. Thank you

WatfordWitch

Emily Harewell

Would highly recommend :) The staff are friendly, the receptionist is lovely and even held my pup for me whilst I retrieved my phone from my van. They've been very helpful with my 10 week old rottie and her poorly tummy. Wouldn't go anywhere else now

2 months ago

Doris Lomas

I have been going to this practice with my current and previous dog for some years now. This is an excellent practice with friendly, helpful and efficient staff. Nothing is too much trouble.

Amy S

5 months ago

Always friendly and welcoming when you walk into reception. Patient with dogs who are nervous and reluctant to enter. Informative and professional. Would definitely recommend!

Fernanda

7 months ago

Friendly reception staff and knowledgable vets. I like they do welfare checks and you can arrange to talk to a nurse or vet without an appointment which has been great. Plenty of free parking in leavesden although it can be busy at times.